Nicholas Evans Email & Phone Number

Greater Savannah Area

Savannah Georgia

Bluffton, South Carolina, United States

Southeast Alaska/Columbia & Snake Rivers

• Vessel navigation and ship handling• Supervision of deckhands• Security and safety oversight• 12 hours per day/7 days a week schedule• Member of Vessel Leadership Team• Complete pilotage of Columbia and Snake Rivers• Pacific NW / Inside Passage (Alaska) navigation• Customer Satisfaction

Columbia & Snake Rivers/Puget Sound

Southeast Alaska/Pacific Northwest

• Small boat / inflatable boat navigations• Off-season repairs and maintenance• Docking, undocking, anchoring, tying vessel• Nightly and routine watches at sea• Customer satisfaction• Routine upkeep & maintenance of inflatable and rescue boats• Strict schedule adherence• Timely equipment repairs: Patching, replacements, etc.

Capitol Hill Seattle

Fulfills all managerial functions (event planning / management, staff training, facilities upkeep, cost controls, customer relations) boutique special events facility in downtown Seattle that holds 400+ guests per event that include live music, dance parties, award shows, corporate galas / seminars as well as for artist gallery openings. Promoted from bartender in less than six (6) months.Engages with the client and in-house bar staff concerning bar list and specialty drink offerings. Handles inventory control, procurement / purchasing related issues, instituting controls to keep costs at below industry benchmarks.Reconciles cash / credit card transactions; reconciles registers at the conclusion of each event. Collaborates with outside catering companies as well as another front-of-the-house staff to ensure customer satisfaction. Coordinates clean-up during and after the event.Performs facilities upgrades (painting, space planning, signage, shelf building, maintenance and repair) and other duties in preparation for special events.

Centurylink Field

Provide bartending services to club level patrons during all sporting events and various other entertainment related productions.

Radisson Hotel Seattle Tacoma Airport

Handled staff training, inventory control, bar promotions, banquets and customer service issues for an established restaurant / lounge Interfaced with food and beverage waitstaff for providing service to both restaurant and bar patrons. Managed all marketing promotions; efforts contributed to an 18% spike in revenue.Recognized for superior performance as a contributor to implementing new menu and theme, growing revenue ~ $400/shift.Performed weekly liquor inventory, replenishing beer, wine, liquor as well as other supplies (glassware, beer taps, shakers) when necessary. Worked with distributors to find new methods to decrease pour costs. Handled daily cash and credit reconciliations.Trained staff in general serving procedures, sales techniques and company policy as well as following operating guidelines.Served diners with guest checks averaging $81/person; present daily specials; answers questions about menu offerings.Troubleshot problems and handle complex or sensitive matters with bar and banquet customers.Demonstrated detailed knowledge of daily specials and menu items; suggested featured products that boosted sales.Collaborated with the kitchen and dining room staff, ensuring that patrons were completely satisfied with the dining experience.Set up the barroom / dining room for daily operations; guided new staff in arranging table linens, plates, glass and silverware, and replenishing consumables.Recipient of Employee of the Month (several occasions include 2x in 2013).

Greater Seattle Area

Organized valet services in accordance to venue layout and specific client requests. Handled scheduling, cash reconciliation and operating budgets for the office and each venue. Managed 20 + employees, handling staff recruiting and training.