Leading Customer Operations, which includes Customer Success, Client Services, Product Operations, and Technical Solutions– the teams responsible for onboarding new customers, implementing new campaigns, and delivering world-class customer support. A long-time leader in Dynamic Creative Optimization, Jivox has made significant investments in its recent product update, which is purpose-built to solve the creative challenges inherent to the Retail Media ecosystem.

Partnered with the founding team to lead the reinvention of the company’s product, positioning, and go-to-market strategy, ultimately leading to its acquisition by Bloomreach. Established Go-to-market Infrastructure to relentlessly test messaging and product positioning, identify market opportunities, and secure early customers. Repositioned the company to feature its Conversational AI capabilities and sell into the emerging Generative AI trend.

Led a global team of engineers, designers, and data scientists responsible for onboarding new display advertising solutions and evaluating and improving their results. The ~300-person Field Operations team provided consulting, campaign optimization and technical support.

Led a team of engineers, designers, and data scientists responsible for onboarding new display advertising solutions and evaluating and improving their results. The ~80 person Americas Operations team provided consulting, campaign optimization, and technical support, powering over $500M in programmatic advertising revenue.

Led a global team of engineers, designers and program managers responsible for incubating new display advertising solutions.  The ~100 person Emerging Solutions team provides consulting, campaign optimization and technical support, powering over $300M in programmatic advertising revenue.

Led a global team of engineers and designers focused on developing new ad formats and creative technologies. The ~20 person Creative Innovation team created new ad types including the Google Lightbox and multiple IAB Rising Stars formats.

Led the team responsible for delivering the Teracent product as well as existing Doubleclick dynamic advertising technologies to the market. Played key role in core integration team working cross-functionally to ensure the success of Google’s investment in the Teracent acquisition and reporting on progress throughout the organization.

Joined as one of the first non-engineering hires and oversaw the formation of an industry-leading business team. Led organization responsible for execution of customer and product priorities for fast-growing internet advertising technology startup, which was ultimately acquired by Google. Played key role in executive planning, strategy and organizational development.

Led department responsible for development of next generation products for fast-growing internet advertising solutions company. Grew Product Development team from 3 to 14 employees while improving and standardizing approach to new product initiatives and rollouts. Expanded department from 1 initiative to 7, grew budget from $1.25 mm annually to $3.5 mm and built out specialized analysis and technology teams within the department.

Supervised teams responsible for deal analysis and approval for all business generated and maintained in the Western half of the United States. Managed team setting operating objectives as well as career development goals, while influencing key product management and sales strategy.

Member of analysis team responsible for critical evaluation, approval of new contracts, and successful execution of advertising campaigns. Consulted to current and prospective clients recommending marketing messaging and user experience improvements in order to maximize ROI on advertising programs. Personally developed and oversaw more than $6 million (annually) in revenue.

Negotiated long-term, expanding deals with top clients, billing more than $1 million in revenue 2001 before being tapped to join newly formed Business Analysis team. Provided account management function for top accounts that generated more than 20% of firm’s total revenue for the financial year 2000.