Nicholas Richardson Email & Phone Number

Detroit, Mi, Us

South San Francisco, California, Us

Responsible for Settlement from Capture to Recon. My teams handle platforms for properly determining Costs, making sure Stripe properly Clears all inbound funds, and that we're able to reconcile all of our transactions.

Flint, Mi, Us

Antigen Security provides incident response and remediation, consulting, workshops, and trainings related to cyber security.

Troy, Michigan, Us

I co-founded StashStock to make compliance easier for the growing Marijuana industry. We provide Software as a Service leveraging the latest in RFID technologies, streamlined workflows, and business intelligence that catch errors as they are happening, provide insight into operations, and keep businesses in alignment with State regulations.

Ann Arbor, Mi, Us

San Jose, Ca, Us

Responsible for delivering on a Zero Trust solution for all devices and users.

San Jose, Ca, Us

Responsible for > 30% of all Authentications, and products representing > $100M in SaaS revenue.I lead multiple engineering teams representing a large part of the Duo Access, and Beyond editions. My teams provide the Workforce Zero Trust solution for devices.We identify devices, ensure their health, provide secure network connectivity through a reverse proxy, and handle all local authentication. Our data feeds into the larger posture of devices so that you can create a simple and complete Zero Trust for Workforce experience.Understanding that security needs to both be effective, and easy to use, we focus on delighting our users with an experience that "just works".

Ann Arbor, Mi, Us

Duo Security was acquired in September 2018 for $2.35B by Cisco Systems.Led the Endpoint Identity team. responsible for identifying unique devices as part of Duo Beyond Edition. Knowing which devices are connecting to your network and understanding the posture of those devices is a key part of a larger Zero Trust strategy for an organization. We were able to build and implement a solution which used certificates to allow device identification prior to actually allowing access to any corporate managed network.

Detroit, Michigan, Us

Our technology handled high impact areas such as OCR processing tens of thousands of pages per month, and pricing mortgages in excess of $5B per month. Amrock was responsible for > ~20% of all refinances in the country at the time. We centralized a Nation wide approach to Title Insurance through stream lined processes and technology. Making sure that we met the State and County specific requirements to ensure customers were successfully able to close on their houses in a timely manner.I led multiple cross functional teams to deliver on large scale initiatives focused on future technologies and systems. We implemented software following an agile approach with a heavy emphasis on baking quality into everything we do. I was specifically responsible for the development of strategic vision, team members & leader development, and ensuring we are implementing and adhering to best practices focused on achieving business goals while also building sustainable software.Many of these strategies include leveraging modern technologies to achieve transformation change in our business practices such as a cloud first approach & mobile first approach, using machine learning with OCR, and implementing models via software to leverage data in our decision making.

Detroit, Michigan, Us

As the Director of IT Rapid Application Development my job was to lead the various backend software development teams. We focused on things such as onboarding new team members, handling integrations between systems, spreading best practices within communities, and maintaining our document systems.Our teams operated in an Agile environment with an emphasis on SOLID development and building automated tests to improve our overall application stability.We put a heavy emphasis on teaching best practices and identifying ways to improve our systems for the other technology teams that consumed them.

Detroit, Michigan, Us

Software Quality Assurance, Build Engineering (Dev Ops). Focused on standardizing QA process and then helping convert from a manual QA focus to an automated QA focus.We worked to implemented Coded UI for GUI testing, and trained all of our SQAs on development practices. Eventually migrated completely from manual testing to automated testing for our applications.

Detroit, Michigan, Us

Worked as a software development project manager during the transition from a waterfall to agile approach. Maintained 1 month sprint cycles, created and maintained road-maps, status updates, and handled scrum ceremonies such as grooming, planning, and retro.Was responsible for multiple development teams operating across integrations, mobile, web, and other systems or technologies.

Clinton Township, Michigan, Us

Handled day to day operations for the company including managing many accounts, and internal team member development, and vendor management. I also maintained many of our internal tools to help with internal efficiencies.

Clinton Township, Michigan, Us

Worked to identify, spec out, quote and implement solutions for clients to maximize their technology systems. I helped identify opportunities for improvement within our client environments and worked to bring internal systems to a point where our clients could operate effectively.Designed and implemented an infrastructure as a service offering including identifying ROI for our internal planning. I then worked with clients to migrate their on premise solution to a hosted solution where appropriate.Basic job duties included advanced troubleshooting for the helpdesk and NOC escalations, and implementing best practices across clients. Skills included server administration, networking (firewalls, routing, and layer 2 switching), data center management, windows server management, and virtual server management. Scripting, and automating various tools and deployments.

Clinton Township, Michigan, Us

As a system engineer I was responsible for deploying solutions and troubleshooting problems for customers. Day to day tasks included server administration, visiting client sites, identifying needs and implementing solutions. Performed standard roll-outs of upgrades including network refreshes, hardware refreshes, server upgrades, backup configurations, and application deployments.

Birmingham, Mi, Us

• Worked on a backend graphics pipeline development team• Managed Server Clusters of over 130 servers• Load balanced rendering jobs through a customized “Qube” interface• Debugged advanced technical problems relating to 3D Max• Created unit tests to verify code functionality

Madison Heights, Mi, Us

• Managed a team of 7 remote troubleshooting technicians ranging from level 1 to 3• Stimulated customer satisfaction levels through consistent and reliable support• Preformed emergency follow through on high priority issues• Acted as dispatch coordinator planning onsite technical support for over 50 clients

Madison Heights, Mi, Us

• Provided level 1 and level 2 help desk support to over 50 unique environments• Supported customer satisfaction levels through prompt thorough response times• Maintained user accounts in Microsoft Active Directory environments

• Maintained over 2000 computers, and 3000 devices, located in 9 schools• Assessed hardware and software problems• Installed new hardware throughout multi-building school system• Maintained various networking lines throughout IDF’s