Nicholas Abesamis Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Developing, executing, and measuring the success of email campaigns for webinars/user groups with internal and external partners to guide team decision making
• Designing graphics, videos and additional marketing collateral to assist sales teams during prospect outreach
• Managing and updating social media pages, corporate and subsidiary-owned websites, and product listings on external partner sites

Ontario, Canada

• Multitasked between inputting orders, serving dine-in customers, handling takeout orders and bussing tables
• Built relationships with customers by tailoring conversations and matching their enthusiasm
• Developed thorough knowledge of menu and daily specials to properly upsell to customers

Scarborough, Ontario

• Trained new employees on the Lindt customer service fundamentals and monitoring their performance daily
• Brainstormed with the store manager to develop strategies for handling customer complaints and turning them into positive experiences for the customer
• Assigned tasks, scheduled breaks, and ensured employees are in their designated areas during store hours.

Scarborough, Ontario, Canada

• Executed customer service techniques to increase sales and build customer relationships
• Ensured accurate cash management skills in a fast-paced work environment
• Worked with the sales team to ensure the store is kept clean and presentable.

Markham, Ontario

• Ensured print quality maintains company standards and was ready for clients.
• Operated multiple industrial sized printers and exceeding company quota of 500,000 print impressions per shift.
• Collaborated as a team to solve company issues and maintain the flow of operations.

Bachelor Of Commerce - Bcom, Marketing Management

Dean's List for the 2019-2020 year

Advanced Diploma In Business Administration, Business Administration And Management, General

Activities and Societies: Student Ambassador, Filipino Student Association