• Oversee day-to-day operations.• Bidding jobs.• Order equipment.• Recruiting, interviewing, hiring, and continuing training for all technicians.• Mentoring and holding technicians accountable for their work• Conducting meetings to keep technicians up to date with each job site in progress.• Business growth through existing customers as well as building new relationships.• Exceptional customer service to ensure repeat customers.• Fleet management• Making sure everyone goes home safe and secure.

Responsibilities Included, Day to day operations, educating all customer's, ordering all the parts, resolving customer complaints, delegating workflow, and working with owner on an annual budget. Also, recruiting, interviewing, and training outside sales representatives. Making cold calls to businesses with a fleet to acquire there Maintenance and all major / minor repairs done to the fleet. Accomplishments When offered the position I was told it was a failing business and would be out of business by December if sales did not improve. Not only bringing the sales up from $3500 on average a week to $10000 on average a week, but the owner was able to open another store in the Tampa area.

Responsible for successfully training employees to meet sales goals. Had good retention ratings throughout the year in both lawn programs and horticulture programs while also demonstrating good customer service after the sale. Maximize contact management with multiple pitches while focusing on high customer retention ratings throughout the year in both lawn programs and horticulture programs while also demonstrating good customer service after the sale. Increased sales through the specialist channel and route builder program with a high Retention rate. Demonstrated ability to meet and exceed re forecast numbers on a weekly basis. Demonstrated turn around management as Sales Manager and increased year over year sales.