Performed Technical Service and Support for multiple Dialysis Clinics, Active Directory, Norton Ghost. Position was dissolved by DSI to do project assigned themselves.

·Worked in an energetic, fast-paced retail environment, performing all computer related repairs, upgrades, installations and technical support in the store·Assist customers within the Precinct’s Standard Operating Platform·Provide initial contact with customers, as well as check in products for service and repairs·Perform basic testing to determine product needs and service solutions·Performing all determined hardware, and software repairs ·Facilitate in-store sales, upgrades, installations and service·Helped maintained adequate scheduling of staff, as well as helping to interview and train new employees for both the computer department as well as Geek Squad·Prepared and shipped any devices that required additional repairs through manufacturers, as well as receiving devices repaired at vendor locations·Maintained inventory of all computers in repair, at service, or on the retail floor·Assisted in the planning, and implementation of new release parties

Received Red Cross Lifeguard CertificationMonitored and Maintained correct pool levels and sanitationOversee day to day activity of patrons at the poolHelp to maintain membership records and feesSkillsExpertise in DOS, Windows 9x/ME/2000/XP/Vista/Windows 7 and Mac OS XKnowledge in troubleshooting hardware, peripherals, software, operating systems and network connectionsProficiency in software installations and upgradesStrong research and problem-solving capabilitiesCertified Scuba Diver and Lifeguard

Assign and coordinate work of employees to promote efficiency of operationsInspects kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are metPrepares work schedules and evaluates work performance of employees