Nicholas Chilelli Email & Phone Number

Potamac Md And Bordentown Nj

Responsible for all the spacecraft related activities for the ABS satellite fleet including: in-orbit operations engineering; for spacecraft programs under contract: in design, manufacturing, and test phases with various vendors; for launch vehicle programs under contract; and for future ABS spacecraft and launch vehicle procurement activities. Future spacecraft and launch vehicle procurement activities for the future ABS satellites and projects: -Business Plan Development -Customers and Partner Interface -RFI/RFP creation -Proposal review -Business Case Analysis -Contract negotiationsIn-orbit operations of the ABS in-orbit fleet of ABS-2, ABS-2A, ABS-3A, ABS-4, ABS-6, and ABS-7 includes: -Satellite Operations and procedure preparation and review -Anomaly investigation and resolution coordination for bus and RF payload issues -Overall satellite technical support, including specialized procedure review -Insurance, health, and customer report generationOn-going program engineering and program management for the future ABS satellites: -Design review -Manufacturing and spacecraft test follow -Launch Vehicle integration -Insurance placement -In-Orbit Testing

Newtown, Pa

Customer Response Center (CRC) representative for several commercial communications satellite operators of both LM A2100 and earlier satellites. Responsibility includes:-Anomaly investigation and resolution coordination for bus and RF payload issues-Satellite Operations and procedure preparation support-Overall satellite technical support, including specialized procedure support, insurance and customer reporting support, and response to customer Technical Information Requests-Customer point of contact, including administration of customer correspondence -Issuing Customer Alerts-Supporting Commercial Users Technical Conference planning and execution-Managing Satellite Customer Services contract execution and expanding customer services offerings -Customer Training-Coordinating investigation priorities between Engineering support groups and the CRC and Managing weekly CRC-Engineering support meetings-Interfacing to engineering and other support groups, including issuing internal anomaly bulletins-Support to Systems Engineering on Satellite Operations Manuals-Maintaining satellite histories-CRC internal process definition/improvement, and CRC additional databases-Export control review and license preparation support

Princeton, Nj

Anomaly Management Process Owner:-Led satellite anomaly investigations on all spacecraft: root cause identification, operational fixes, corrective actions, and lessons learned for all bus and RF payload issues-Redefined Anomaly Management Process utilizing Quality Tools: brought process under control, defined clear CTQs and measures, and improved anomaly closure rate by 20 times, closing 300 reports a year-Supported customer/insurance health reportsSatellite Operations Engineer:-Supported up to 21 satellites, including LM, SS/L, and TAS buses: procedure creation, operational limits, customer transitions, fleet redeployment, EOL testing, spacecraft retirements, and contingency/emergency operations, for both SES and partners-Supported controller and analyst training/certification -Procedure Control Board member-Supported new satellite procurements of over 16 satellites: RFP creation, proposal review, contract negotiations, design review participation, manufacturing follow, spacecraft test review, insurance placement, and In-Orbit Testing-Supported Business Acquisition Efforts and TT&C System Proposals-Coordinated space environment efforts: program support, anomaly correlation, daily operations, and customer/insurance reports-Developed and taught class on the space environment-Leader of Leonid Meteor Storm Preparations: Coordinated efforts of entire company preparing for the storm and supported customers understanding of the threat. Presented to multiple customers. Export Control Coordinator: Wrote TAAs and TTCPs, managed company Export Control shared page, reviewed data for export approval, and trained TAA/TTCP users-2 Patents-11 Recognitions of Excellence and Managers' Awards-Co-Author of 2 industry papers-Member of several Six-Sigma Teams: Spacecraft Fuel Life, Procedures, Protection Satellite Team-Green Belt Certified (Project: Spacecraft Anomaly Reporting System)including Improvement Team and Process Management Six Sigma Training

East Windsor, Nj

Point of Contact for commercial communications satellite customers for all on-orbit issues: -Provided customers with information and support as needed, and act as interface between customers and engineering-Lead and participated in numerous anomaly investigations which established anomaly cause and corrective actions as well as providing operating recommendations to customers-Coordinated many anomaly investigations-Developed and issued Customer ALERTs and developed and published customer newsletter-Member of team that developed new highly objective Customer Satisfaction Survey.-Maintained On-Orbit Performance Databases and Company Flight History-Participated in planning and running Commercial Users Tech Conferences-Disseminated Lessons Learned/Corrective Actions Info to PMOs, Systems & Design Engineering-Member of Mission Success Review Teams: Reviewed design, qualification status, and incorporation of lessons learned

Bachelor Of Science (Bs), Physics

Activities and Societies: Stevens Drama Society, Theta Alpha Phi (President 1987), WCPR, The Stute [newspaper], Ducklips and Observations.

Education record