Nicholas Chugg Email & Phone Number

Australia

▪ Primary Administrator of R4K Salesforce system, duties completed in this manual process create system-wide task generation for Representatives.▪ Populate Representatives’ and Employees’ daily, weekly, and monthly calendars.▪ Entrusted with the management of sensitive personal information of employees and customers.▪ Solely responsible for maintenance and upkeep of Excel depreciation files for 7 territories, totalling 10,800+ documented customer accounts, payments, and multiyear terms.▪ Managed extensive and thorough Google Drive accounts for Director, Employees and Representatives numbering 15+.▪ Create, systemise, and catalogue internal invoices for all products attached to customer contracts and agreements.▪ Tech Support for Director, Customers & Representatives.▪ Distribution of 2,000+ promotional materials in the Newcastle and Townsville territories.▪ Delivery, installation, and assembly of most white goods, technology, and furniture for customers in the Strathpine, Newcastle, and Townsville territories.▪ Led the design of promotional material across all 7 territories.▪ Entrusted with variation and cancelation of customer payments, often Centrelink payments. (Prudent scheduling and screening in this process allow customers to thrive with funds for living expenditures.)▪ Supervise and train shopping centre staff, and developed KPIs for them to meet.▪ Utilisation of non-invasive enquiry techniques in shopping centre promotion led to the generation of 200+ leads across 3 territories.

Brisbane City, Queensland, Australia

- Office Assistant & Personal Assistant.- Issuing of Annual Fire Safety Statements.- Essential Services Certification.- Issuing of Occupier Statements.- Data Entry.- Telephone Reception.