Nicholas Pappas Email & Phone Number

Kalamazoo, Mi, Us

Kalamazoo, Michigan, United States

● Recruited top talent, onboarding and placing them in long-lasting positions with a 96% employer satisfaction rate.● Documented every call, message, and all personal data within the company ATS system to maintain accuracy.● Sourced and recruited talent by using our in-house ATS alongside job boards, scheduling an average of 30 interviews per week.● Screened candidate's resumes and job applications, conducting interviews using strategic recruiting and selection tools to filter candidates for appropriate positions.● Assessed applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes, onboarding top talent to become fully integrated with the culture and expectations of their new role.● Acted as a point of contact for talent, building influential and long-lasting associate relationships through the selection process.● Maintained Human Resource files including associate agreements, drug screens, and background checks, updating the company database as needed.

Kalamazoo, Michigan, United States

● Formulated and led the execution of a department marketing strategy that led to a 46% increase in appointments.● Developed an outreach strategy, contacting, interviewing, and cultivating relationships with stakeholders while responding to inquiries.● Spearheaded a word of mouth marketing project that increased service visibility to over 18,000 students.● Drafted web content additions and updates that aligned with the department marketing strategy.● Managed multiple projects simultaneously, building awareness of the organization.● Educated students on hiring practices, developing knowledge and providing feedback from mock interviews.● Clarified and restructured marketing efforts after performing market and data analysis to boost productivity.

Portage, Michigan, United States

● Assisted management with administrative tasks such as calendar management, database and record management, the compiling of fraud reports, and the weekly ordering of cash and office supplies.● Streamlined intraorganizational communication systems, increasing loan applications by 23% in the first quarter.● Assisted HR with the onboarding and hiring of new tellers through training, providing feedback, and shadowing, maintaining a high quality of work while managing multiple high intensity tasks.● Guided members by offering financial advice, refunding fees, taking calls, drafting correspondence, and answering questions that aided in servicing over 198,000 customers.● Improved branch coordination by directing customers to financial specialists, maintaining a loan officer schedule of meetings and appointments, scanning and filing documents, and maintaining confidential member records.

Bachelor Of Arts - Ba, Communication Studies, 3.31

Activities and Societies: Chess Club, Alpine Club, WMU E-Sports, and Broncos & Beholders. Recipient of the Undergraduate Research.

High School Diploma