Nicholas Gichana Email and Phone Number

Test ManagementResponsible for setting up the test environment, create/ design Test scenarios and Test cases.Analyze, review and assess software requirements, specifications, and models for testability.Measure the performance of components and provide data for software metrics.Track overall app productivity i.e. bugs arising and resolution quality.Test Script Creation and RefactoringAutomate tests (supported by test lead).Contribute to the creation of test plans & test reports.No of bugs triaged as per the defined process.Accountable for App testing configurations software modules (Unit and integration testing) against final requirements as per Microsoft/partner requirements.Test ExecutionPrepare and acquire test data.Execute and log tests, evaluate results and document deviations from expected results.Conduct Peer Reviews on Test Cases and Defects.Perform Sanity, System Testing, and Regression Testing.Test ReportingRun reports on identified defects and tracking them to closure.Periodic (Daily) reporting of the Daily status of all assigned tasks to the supervisor.Planned attendance for optimum service support as scheduled.

Test case executionExploratory testingRegression testingBug reporting

Test case executionExploratory testingRegression testingBug reporting

Test case executionExploratory testingSmoke testingWebsites/app reviewsBug reporting

• Conducted daily system monitoring, verifying security, integrity and availability of all hardware, server resources, applications and key processes.• Managed system-wide operating system and software deployments, as well as related software upgrade problems.• Set up hardware and software in optimal configurations to meet network performance requirements.• Investigated and corrected problems with printers, copiers and other peripheral devices.• Established, repaired and optimized networks by installing wiring, cabling and devices.• Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.• Trained and supported end-users with software, hardware and network standards and use processes.

• Collaborated with stakeholders during development processes to confirm creative proposals and design best practices.• Managed full-cycle design tasks, handling all phases from conception to completion while maintaining guidelines throughout.• Generated design frameworks designed to encourage maximal user response rates to ad placements.• Verified all web-based products fulfilled prescribed project needs through direct interaction with stakeholders.• Produced websites compatible with multiple browsers.• Consulted with customers to gather requirements and discuss design choices.• Reviewed and tested customer-facing prototypes before deployment, applying best practice diagnostic techniques to verify usability.• Adhered to internal risk control and liability mitigation guidelines.

• Reviewed system and network performance to make proactive adjustments based on established IT policies.• Installed and configured software and hardware.• Handled computer system troubleshooting and provided technical support to entire team for computer operations.• Trained and supported end-users with software, hardware and network standards and use processes.• Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.• Provided Tier 1 IT support to non-technical internal users through desk side support services.• Patched software and installed new versions to eliminate security problems and protect data.