Nicholas Gioachini Email & Phone Number

Barcelona, Ct, Es

Copenhagen, Capital Region, Denmark

København, Capital Region, Denmark

• Testing, Research, QA to deliver the best market fit for a succesfull and enriched user journey with our products. • Feedback collection, inputs on features prioritisation to improve our product development process, gathering inputs from stakeholders, using Scrum to shape an effective framework and deliver high value to users.• Facilitate the Technical integration and deployment with Clerk.io on different platforms for partners and customers. (backend & frontend, Javascript, HTML, CSS, Php).• Sharing product knowledge, cross-collaborating within different departments and stakeholders in order to deliver superior product and user experience.• Operating according to Agile methodologies, ceremonies, setting the pace in the team.• Partner Consultancy to provide efficient and up to date product training on our latest feature, to empower partners, enhance users and customers' performances with Clerk.io.

København, Capital Region, Denmark

• Involved in platform assessment, testing to improve its development and maximise product value.• Involved in product features and improvements feedbacks in order to correctly sustain & iterate the growth and improvement the product and its experience.• Responsible for technical integration and deployment with Clerk.io plugin and different platforms and/or stores, backend & frontend (mainly Javascript, HTML and CSS)• Responsible for analysing customers experience and help them explore the benefits and value of the product, making sure to address customer issues with the team and the relevant stakeholders to then nurture and ensure customer success.• Stakeholder management within management, customers, design and software development agencies, marketing & sales.• Managing different projects with Agile methodologies and ceremonies, responsible for setting the pace and ensuring every party is well onboarded and synchronous efforts.• Cross functional team collaboration to deliver superior product experience.

Copenhagen Area, Capital Region, Denmark

With the creation of a cross-functional product department my role evolved to manage the product development and UX of PlatoWork making sure to correctly understand & translate users’ needs while guaranteeing a successful product adoption. Stakeholder management within Design, IT, Marketing, Customer Success and founders were essential.• Built strong and effective communication skills to handle all the stakeholders and the core functions of the department.• Involved in performance assessment and testing of platform.• Responsible for UX research, combining user data and product vision to evaluate, redesign and improve the product experience.• Involved in features prioritisation and roadmap building in order to correctly sustain & iterate the growth and improvement the product and its experience.• Skillset relied on up to date SAFe and Agile methodologies and ceremonies to ensure efficiency and control over iteration of operations and work practices.

Copenhagen Area, Capital Region, Denmark

Platoscience has developed the first headset for boosting cognitive functions: PlatoWork.Backed by more than 15 years of clinical research, PlatoScience earned a huge success with its Indiegogo crowdfunding campaign in 2019, having more than 1,500 supporters.• My role was dedicated to realizing data-driven marketing initiatives, to bring the product to market, correctly position it and communicate its features’ possibilities during and after the crowdfunding campaign.• I evaluated the customer journey to have a deep understanding of the user needs and monitor their UX with the physical and digital product. Developing marketing material to strategically instruct new users and ensure a smooth adoption of PlatoWork.• The online and offline planning of advertising campaigns was based on the market strategy I contributed to plan and execute, having the objectives to instruct new users and to correctly translate their expectations towards PlatoWork.• To support product growth and correctly identify new distribution channels, I conducted research on potential markets and partners.

Milan Area, Italy

STC is a B2B LED lighting and solutions service company based in Italy and Switzerland trading, manufacturing and servicing light appliances.The trainee program was focused on researching the distribution and retail channels, assessing their profitability and establishing and maintaining close contact business relationships with stakeholders to then improve the product experience of the customers. • One of STC values is to ensure a low and smarter impact energy consumption through LED lighting. To support this, I was constantly researching new improvements for a greener footprint to increase the customer knowledge and perception of the product.• In order to decrease costs and offer a tailored customer experience, I participated in the implementation of agile supply chain methods.

Barcelona,Spain

NetRivals is a Saas company based in Barcelona, Spain developing a powerful price tracking tool for e-commerce businesses.With enhanced data engineering, NetRivals allows businesses to have their competitors’ landscape under control in real time.The freedom to access e-commerce’ data, supports and improves pricing decisions boosting revenue and competitivity. My role was to collaborate with cross-functional teams to provide and iterate product development, management and sales solutions.• I was responsible for conducting research on market and industry trends and obtain users insights & feedback to recommend product enhancements to the engineering & development team. • To maximise the product value, I made sure specific and updated product features was constantly well communicated to prospects and users.• The data collected was used to create content for product marketing in collaboration with the marketing department.• To achieve revenue goals, I assisted the business team to identify new customers, onboard and retain existing ones.• I conducted e-commerce Research and consultancy with users and prospects to explore the benefits and value they could obtain from the product, and I made sure to address customer issues to the relevant stakeholders to ensure customer success.

Lombardia, Italy

During the summer periods I participated in two full-time internship programs at TuttoMio a textile company based In Lombardy, Italy which manufactured and retailed textile materials and products. As of today, the original company was acquired by a major textile trading company.• My responsibility was to assist the development of their newly launched website and Google AdWords campaigns.• I analysed online market trends and customer feedbacks to suggest further product development and then properly communicate the products features and benefits.

Master Of Science - Msc, Software Design - Specialisation In Software Engineering

The MSc in Software Design is a programme for students that wish to develop skills and knowledge within IT and computer science..

Ba In International Sales & Marketing Management, Economics,Business, Management, Marketing, And Related Support Services

Bachelor’S Degree, Marketing And Management

The International Business Academy of Kolding offers Bachelor and Master programmes taught in English for danish and foreign students..

High School, Foreign Languages

The S.M. Legnani High school offers courses such as Foreign languages , which i attended for five years. The course provided the extensive.