Nicholas Goad Email & Phone Number

Ames, Iowa, United States

Level 5: Quality Control LeadConducted quality control by reviewing completed records sent by reviewers and provided feedback when necessary.Communicated team-wide trends in work quality and performance.Level 4: Training LeadAssisted management by leading training sessions for new hires.Level 3: Team LeadLed team meetings regarding team performance and client approval. Assisted struggling team members with 1-on-1 meetings to help them achieve desired quality and throughput goals.Level 2: Data ReviewerReviewed completed research data entry on corporations to ensure accuracy from my team members.Level 1: Data ResearcherConducted research and data entry on corporations using defined procedures to identify relationships and provide credible data.

Sigourney, Iowa, United States

Utilized strong interpersonal and communication skills to manage customer relationships, delivering exceptional service.Organized and updated ACH transfer files, securely transported funds between branches, and personally replenished local ATMs.Provided backup support for the banking team in other locations within the bank's service area.

Bettendorf, Iowa, United States

Worked heavily in Excel making charts, PivotTables, etc. Did project resource-leveling for an 18-month SAP implementation with over 70 resourcesComplied weekly team reports for upper management

Sigourney, Iowa, United States

Worked in the kitchen of Pizza Ranch, making pizzas and other food items

Sigourney, Iowa, United States

Maintained grounds including mowing, weeding, and general clean-upRemoved overgrowth, hazards, and debris from common pathways to improve the usability

Bachelor'S Degree, Management Information Systems, General

Graduated magna cum laude with a B.S. in MIS and a minor in Finance.

Education record

Took agriculture classes through Indian Hills in high school. Did not finish the degree, but learned valuable information.