Nicholas Harvey Email & Phone Number

Pickering, Ontario, Canada

Ontario, Canada

o Support the Key Account Manager as assigned and follow their direction relative to specific dealer strategies and ACE tactics in support of the annual dealer business plan.o Provide Wholegoods Product Sales & Operation Training on local basiso Support dealers in planning, executing and following up with customer demonstrations - with focus on making dealer sales professionals self-sufficient in the demo process.o Support dealers with individually personalized customer demonstrations which highlight and promote discussions tailored to end-user applicationso Develop and maintain relationships between key end-use customers, dealers, and AGCO – with key focus being in support of the dealer o Assist dealer with hosting and conducting open houses, clinics, field days and other local customer events.o Support dealers with customer visits with the intent to build relationshipso Assist dealers pursuing Dealer Excellence achieve the best practices related to wholegoods training, as agreed in annual business plan.o Support other regional business requirements as assignedo Actively participate in Product Launch Core teams, as assigned, to ensure product training collateral and product launch training is both timely and robust.o Advocate and demonstrate AGCO best practices relative to Sales Process o Ensure all activities include teaching dealer sales staff to learn, execute and be successful with customer related activities (including demonstrations)o Provide AGCO Tactical and Strategic Marketing teams with information pertaining to new products, product improvements, product enhancementso Ensure all actions related to business are consistent with corporate strategy, ethics, environmental policies and procedures

Markham, Ontario, Canada

-Manage Relationship with All Factories -Manage all sales incentives-Manage New Product Development-Manage New Product Introduction-all sales forecasting for Ag implements-Manage all Dealer Inventory requirements

-International sales of used Equipment-Sales of Parts and Service-Work tool sales-Lead Generation-CRM Management-Lead Reporting to Caterpillar-Sales of New Caterpillar Equipment

Belleville

-Developed and maintains effective Parts Department processes to ensureinternal and external customer satisfaction.- Created annual Parts Department goals and budget, in alignment with theorganization’s financial and operational objectives and effective InventoryManagement.-Developed and executed parts Department marketing plan and monitoredmonthly to ensure achievement of departmental goals.- Conducted a perpetual/annual physical inventory of all parts and relatedInventories.-Submits all parts warranty and return claims within the required time frame toreceive maximum credit.-Maximises use of all order discount programs.Customer Satisfaction- Establish manage and control a sales system that recognizes andEnforces concepts leading to customer loyalty and referrals.- Follow-up and resolve all customer requests and complaints.- Maintain and build on sales to ensure department profitability..- Develop merchandising, advertising and sales promotion plans to- Develop and maintain monthly budgets.- Seek and provide market and competitor information for evaluation.

Mechanics And Repairers, General John Deere Ag Tech Prgram

Education record