Nicholas Hellen work email
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Nicholas Hellen personal email
In my current position, I build relationships with clients and vendors to ensure a high level of satisfaction through swift problem identification and in-depth resolutions. During my career, I have worked tirelessly to learn new technologies and business rules to ensure accuracy in both data and benefit processing. I have extensive experience in employee and retiree benefit administration, creating and maintaining standard operating procedures, as well as keeping a high level of confidentiality.
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Client ChampionBusinessolver Dec 2020 - Apr 2024United StatesAs a dedicated Client Champion, my responsibilities include maintaining benefits data through enrollment audits, coordinating with COBRA and third-party vendors for retiree benefits eligibility, and I resolve HRIS system errors or issues through a case management system. I assist and process bi-weekly and monthly payroll files for various vendors and reconcile payroll exceptions within a timely manner. -
Senior Member AdvocateBusinessolver Nov 2019 - Dec 2020West Des Moines, IaIn addition to my role as a Member Advocate, I assisted with COBRA terminations, vendor file feed discrepancy reports, and began mentoring and training new Member Advocates. As a licensed health and life insurance professional, I provided concierge-level service to the clients I served. I completed weekly, bi-weekly, and monthly audits to guarantee data accuracy.
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Member AdvocateBusinessolver Jul 2018 - Nov 2019West Des Moines, IowaThe responsibilities I hold as a Member Advocate include answering inbound calls professionally, with high energy and a positive attitude. I also perform a variety of daily operational tasks and work with carriers to correct export and import error reports. I take accountability for the entire case process from receipt of work to resolution and closure. I am results-focused and have the ability to serve others with a high level of respect for customer service.
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Team SupervisorAmerican Red Cross Apr 2017 - Jul 2018Mankato, MinnesotaAs a Team Supervisor I planned, managed and directed all aspects of blood collection and operations, while personally connecting with donors. To ensure that the blood we collected met regulatory requirements and could be safely transfused, I needed to be highly detail oriented and proactive in assisting staff to follow guidelines. As a supervisor, I was responsible for the continued training and performance of each of my staff. -
Collection Specialist IiAmerican Red Cross Dec 2008 - Apr 2017Mankato, MinnesotaWhile maintaining all skills as a Collection Technician II, I increased team effort to ensure efficient donation process focused on donor and sponsor expectations. I helped to maintain positive public relations to promote a professional image. I performed charge/team lead duties independently in the absence of a Team Supervisor when assigned. I also complied with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines.
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Collection Technician IiAmerican Red Cross Jun 2008 - Dec 2008Mankato, MinnesotaAs a Collection Technician II at the American Red Cross, I followed all established specimen collection, labeling, transportation, and handling procedures. I was responsible for high customer satisfaction through professional and ethical conduct. While I performed my job responsibilities in an efficient and effective manner, I demonstrated engagement with achieving department goals and continuous improvement.
Nicholas Hellen Skills
Frequently Asked Questions about Nicholas Hellen
What is Nicholas Hellen's role at the current company?
Nicholas Hellen's current role is Stay at Home Dad.
What is Nicholas Hellen's email address?
Nicholas Hellen's email address is nh****@****ver.com
What skills is Nicholas Hellen known for?
Nicholas Hellen has skills like Team Leadership, Data Entry, Customer Service, Creative Problem Solving, Conflict Resolution.
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Nick Hellen
Hong Kong Sar1executiveaccess.com -
3amctheatres.com, amazon.com, amazon.com -
Nicholas Hellen
New Braunfels, Tx1goarmy.com -
1sunday-times.co.uk
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