• As a Technical Support Assistant working for the Project Management Department, perform data querying, analyzing, and visualizing on various projects, including material forecasting, planner reassignment, and project reconciliation.• Complete daily data gathering and analysis tasks in a fast-paced and ever-changing environment using programs such as SAP, Microsoft Excel, and Power BI.• Fulfill service orders, permits, project/job notifications, designs, work orders, and reports using SAP. • Collaborate with management and coworkers virtually with Microsoft Teams and Zoom programs. Requiring multitasking with various web browsers and computer programs.

• Working for the Health and Human Services Agency within the In-Home Supportive Services, responsibilities include digitizing confidential documents, checking for accuracy, and updating computer records via Excel.• Digitized, uploaded, and analyzed over 17,000 confidential case files of participants of the Health and Human Services Department of the County of San Diego for a County-wide project. • Work was processed using Microsoft Excel and the CARA program, which took extreme accuracy and repetition. • Assisted with the development and implementation of office procedures and protocols.

• While performing as a patient service specialist, engaged with patients helping them schedule appointments, process cost estimates, and initiated insurance claims using the in-house business computer software and Microsoft Office. Specialized in various data entry projects and general front office duties.

• As a seasonal employee, honed interpersonal skills by aiding in customer transactions, merchandise handling, and COVID-19 sanitization practices. • Demonstrated ability to handle complex customer interactions in a calm and helpful manner, and maintain customer satisfaction

• As a research assistant at California State San Marcos, worked as part of a team on a scientific research article. • Implemented data collection using Qualisys software that could later be analyzed. • Performed various tasks including data collection, visualization, and analysis for a Scientific study. • Data visualization was executed with Excel, SPSS, and Adobe Illustrator which were used to draw conclusions and lead to findings in the research.

• Operated in a team environment to coordinate customer orders using a point-of-sale system and enhanced time management skills via delivery and food preparation responsibilities. .