Nick Kuzminski Email & Phone Number

Waterloo, Ontario, Canada

Promoted to account executive for consistently outpacing business development targets. Manage the sales cycle from lead generation to conducting proposal reviews, negotiating, and closing new logo deals for customers spanning small to medium-sized businesses to enterprise organizations across Canada, Northeaster USA, and Australia. • Work with prospects to fully uncover business problems they are trying to solve through off-line robot programming and then clearly articulate and demonstrate how the product is the right fit to solve those problems.• Collaborate with a cross-functional team including applications engineers, customer success managers, and marketing specialists to continually improve the value proposition and streamline operations.• Assisted partners through their deal cycle and ensured they were set up for reselling success. Jumped in as needed to provide demos or secure engineering support.

Waterloo, Ontario, Canada

Applied outbound focused tactics to increase new opportunities for top of pipeline. Researched companies who fit the ideal customer profile and identified key contacts. Utilized LinkedIn Sales Navigator, ZoomInfo, and Salesloft for targeted outreach efforts, primarily by cold email and cold calling campaigns. Effectively and quickly probed to confirm fit with prospect and communicated value proposition to move prospect to next steps. • Executed a minimum of 30 targeted outreach calls and 150 emails per day, yielding 20 net new opportunities per month.• Communicated with prospects across Canada, Northeastern USA, Southeastern USA, as well as Australia, United Kingdom, and South Africa. Took detailed notes, set follow up tasks, and overcame objections.• Maintained a positive attitude and stayed flexible and coachable throughout shifting priorities after acquisition by ESAB.

Cambridge, Ontario, Canada

Promoted healthy B2B sales growth across the tri-cities and surrounding areas. Asked probing questions to understand customer needs and recommend the right water heater and HVAC solutions. Commanded the entire sales process from initial customer contact to final delivery and installation, including equipment sizing and recommendation; quoting and price negotiation; closing and finalizing contracts; facilitating credit checks; and coordinating with suppliers and contractors. Conducted cold calls during slower periods to promote service offerings and fill pipeline. • Managed ~25-30 incoming leads a month with a 55% closing ratio.• Signed 206 new deals and 127 contract renewals in 2019, bringing in $1.6M in gross revenue over multi-year contract terms. Attained a 10% year over year increase in new deals.• Composed detailed customer notes and scheduled follow-up calls to seize upsell opportunities and referrals.• Maintained open communication with customers and contractors to manage expectations and smooth transactions. • Operated with urgency to provide solutions within tight timelines, minimizing interruption to customers businesses.

Kitchener, Ontario

Recognized within the company as having outstanding customer relationship management. Maintain client-centered support through comprehensive product knowledge and responding in turn to each client’s unique service needs. Actively listened and adapted during client interaction in order to make appropriate product recommendations to accommodate positive health outcomes while maximizing profit margins. • Consistently met or exceeded sales targets while preserving a high degree of tact and sensitivity, frequently surpassing sales quotas by at least 5%.• Commended for ability to execute effective negotiation and dispute resolution when confronted with complex situations and/or emotionally charged individuals.• Assisted clients with processing a wide range of government forms, managing client documents through to completion.• Trusted with opening and closing duties, performing POS and cash handling procedures, paying maintenance and store expenses, as well as oversight of general day to day operations.• Effectively interfaced between patients and their doctors, personal support workers, insurance providers and government support programs.

Woodbridge, Ontario