Experienced consultant in pharmacy transportation and sales management within the Miami-Fort Lauderdale area. Specializing in optimizing logistics and enhancing customer satisfaction. Committed to guiding operations teams in improving timely medication delivery while fostering a collaborative and efficient work environment. Training and developing logistical mapping via in house app for team members. Lead consultant on customer based solutions initiatives and strategies.

Lead a team with other PM's via a 70-member department focused on intake and quality assurance. Successfully managed government needs-based programs, developing Salesforce dashboards and Power BI reports for improved client visibility. Oversaw intake applications and sites for review of a public needs-based income assistance program for Broward County. Conducted weekly meetings with clients and C-Suite executives to ensure project deliverables and mitigate risks. Monitored resources based on metrics, created Excel dashboards for payroll and operational tracking, and presented quarterly financial updates, exceeding profit margins by 13%.

Opened new medical center locations and established services tailored to demographic data. Developed a regional clinic dashboard in Excel to track financial and operational productivity, increasing efficiency by 35% through process improvements and revenue generation. Spearheaded the migration to a new cloud-based electronic medical record system (eClinicalWorks) across all medical offices and call center operations. Collaborated on vendor negotiations, reducing spending by 15% and saving an average of $75,000 annually.

Improved monthly P&L statements while managing over 30 clinical and non-clinical staff, reducing patient wait times by 18%. Developed budget trackers to meet financial goals and analyzed reimbursement reports to enhance revenue. Collaborated with the billing department and 40+ physicians to boost collection rates. Led clinical recruitment for a 2017 practice expansion, hiring 18 employees, while addressing clinical safety, staff satisfaction, and customer service with the Director.

Monitored 13 department budgets, providing variance analysis and consulting with administrators. Analyzed the revenue cycle to develop profitability-focused business plans and created a provider dashboard for KPI measurement. Applied Six Sigma principles to improve the expense ledger, reducing waste by 12%. Reviewed and submitted payments for invoices and contracts, streamlining vendor procurement, and prepared ad hoc reports for leadership discussions to enhance the business unit.

Served as Interim Director of Admitting/ER Registration at New York's #1 Trauma Center. Developed a training manual for over 80 staff and upheld safety standards for 500+ employees daily. Gathered hospital statistics via SQL for the Department of Health Emergency Preparedness and acted as Subject Matter Expert in Admitting and Bed Management. Collaborated with interdisciplinary teams to create hospital-wide policies for inpatient operations.