Nicholas Lewin Email & Phone Number

Strawberry Hill, Sw London

Kind-of says it on the tin. Really, it does! Known previously as Driver Standards Manager, this massively multi-skilled role includes:* Management of Driver competence standards for own team (c. 28 Drivers & Shunters)* Management of Driver safety incidents (66 Drivers & Shunters)* Management of Driver welfare as needed/this arises* Management reporting for depot (KPI)* All other related administrative tasks (reports, uniform, leave, pay queries, training, rostering)* Subject matter expert for 3 key operational standards* Management of own self-development, own competence standards, own knowledge* Maintenance of own contingency Driver, Guard & Shunter competence* Landlord management responsibilities of an operational site with approx 100 employees

Strawberry Hill

Driving a train... Ok, so that includes:* Gaining the technical, rules, theoretical and practical knowledge about how to drive a train* Gaining the experience about driving a train* Profound grasp of key safety rules* Knowledge retention - keeping abreast with rule and technical changes - this is not particularly structured in the railway industry and requires individuals to keep ahead of the game* Delivering consistent top-notch customer service (arriving at work on time! Arriving at your train in good time before departure! Having everything with you that you need to do your job. Being proactive in situations where this is called-for)* Remaining focussed and on top of your game during a shift* Remaining positive and having a positive outlook on your role and where it fits in with the company

Strawberry Hill

All the duties associated with the role of Metro Guard:Customer safetyTimely operation of the trainSafe and timely train dispatchCustomer service (assisting customers practically or responding to queries)Reporting safety matters and other management information reporting

London Area, United Kingdom

Worked with Area Manager to create a new team focussed on corporate communicationsKey projects / organisations worked-on/with during the year:Thames TidewayLincoln Ring RoadTransport for LondonLeeds City Council

London, England, United Kingdom

This period of employment with TfL covers two posts that blend from one to the other:* Head of Consultation* Consultation & Borough Liaison ManagerSetting-up and leading a team with experienced and new people in it was the first priorityThe next priority was to establish a more measurable and consistent approach to the work of the team so that our approach and how outcomes were reached could be more easily explained to TfL's customer and stakeholdersThese roles required a large degree of project set-up/management, policy and process development alongside the usual administrative tasks required to run a team of 22 people

55 Broadway, London Uk

Early in 2001 sees a move to London Underground...Senior Planner for Customer Information during a time of massive transition within LUL, moving towards standards set for the 3 operating companies that were being set-up at the timeKey achievements:Maintainance of relationship with LB Camden as LUL representativeReview of all customer information standards to ensure parity across all contracts Full review and re-record of automatic passenger announcements for all rolling stock (lines/services) fitted with automatic announcement equipment

Broadway Buildings, St James'S London Sw1

This period of experiencer covers 5 consecutive and lead-in roles (most recent first) from within the London Transport combine (company and subsidiary names changed during this time):* Performance Initiatives Manager* Planning & Performance Manager (NW)* Area Planning Manager (NW)* Area Planning Coordinator (NW)* Assistant Team Leader (South)A very organic, linear and logical career progression within a leading public transport authority with clear management guidance and principles. A mix of on-the-job training supported by management and technical training as appropriate

Sw London, Uk

Placement with a specific Bus Operator in SW London as second part of Management Trainee Programme covering:The role of bus Inspector (Heathrow & Hounslow)Bus Fitter (engineer) (Stamford Brook)Ergonomics project (Fulwell)HR and Marketing (Fulwell)This is more hands-on learning alongside softer skills development. A potent mix helping to support a future pragmatic approach to negotiation and scheme implementation

London, England, United Kingdom

Graduate Trainee with roles includingData entry/project start-upPSV skill learning and experience of (driving in service for c. 3 months)Shadowing audit team on Contractor returns

West Yorkshire, England, United Kingdom

3rd year of 4-year degree, (paid) full-time student placement gaining experience in:Bus operations (timetabling)Disability transport (dial-a-ride)Rail operationsintroduction to Finance & HRMarketing (station opening x2)Passenger information provision

Bachelor Of Science (Bsc), Transport Management & Planning, 2:2

Activities and Societies: Swimming, Cycling Diploma in Industrial Studies 4-year Honours degree with year-out at WYPTE (see experience)

O, Ao & A Levels, General Education, A Range Of Grades

Activities and Societies: Secretary of Second Orchestra Sergeant, head of REME Swimming, cross country running, rowing, cycling