Nicholas Loh

Nicholas Loh Email and Phone Number

GTM Solutiins and Sales @ NTT DATA Business Solutions
Singapore
Nicholas Loh's Location
Singapore, Singapore
Nicholas Loh's Contact Details

Nicholas Loh work email

Nicholas Loh personal email

About Nicholas Loh

Nicholas brought along with him 23 years of Contact Centre operations and business strategies covering Inbound & Outbound Operations, Service Quality, Business Process Improvement, people management and Business Strategic Management throughout his career. Currently Managing Director for Tele-centre Service Pte Ltd, Nicholas is leading a team of 700 staff under the Operations team, Service Quality & Training, IT, Human Resource and Business Development to deliver a complete and integrated suite of services to their business clients. Nicholas oversees the business revenue, branding and expansion. Nicholas graduated with a Bachelor of Economics with triple major in Finance, Banking and Business Economics from the University of Western Australia. Nicholas is Lean Six Sigma Green Belt certified from University of New South Wales.

Nicholas Loh's Current Company Details
NTT DATA Business Solutions

Ntt Data Business Solutions

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GTM Solutiins and Sales
Singapore
Nicholas Loh Work Experience Details
  • Ntt Data Business Solutions
    Gtm Solutiins And Sales
    Ntt Data Business Solutions
    Singapore
  • Ntt Data Business Solutions
    Gtm Solutiins And Sales
    Ntt Data Business Solutions Apr 2024 - Present
    Singapore
  • Tele-Centre Services Pte Ltd
    Managing Director
    Tele-Centre Services Pte Ltd Jan 2022 - Mar 2024
    Singapore
  • Tele-Centre Services Pte Ltd
    General Manager
    Tele-Centre Services Pte Ltd Jul 2018 - Jan 2022
    Singapore
  • Singtel
    Senior Manager - Customer Management
    Singtel Mar 2014 - Jul 2018
  • Infocomm Development Authority Of Singapore
    Manager, Corporate & Marketing Communication
    Infocomm Development Authority Of Singapore Mar 2012 - Mar 2014
    Mapletree Business City
    Management of outsource vendors, setting up of CRM and mananging the performance of the Contact Centre. Working with different Business Units to integrate their needs to the new CRM and setting up processes and procedures internally to be managed by Contact Centre eventually. Handle escalated cases.
  • Ocbc Bank
    Contact Centre Manager
    Ocbc Bank Jul 2007 - Mar 2012
    Project for Process Improvements; Project for Training
  • Standard Chartered Bank
    Team Leader
    Standard Chartered Bank Apr 2001 - Aug 2003

Nicholas Loh Skills

Team Management Bpo Customer Experience Call Center Crm Management Call Centers Outsourcing Team Leadership Business Analysis Change Management Process Improvement Business Process Integration Leadership Training Telecommunications Vendor Management

Nicholas Loh Education Details

Frequently Asked Questions about Nicholas Loh

What company does Nicholas Loh work for?

Nicholas Loh works for Ntt Data Business Solutions

What is Nicholas Loh's role at the current company?

Nicholas Loh's current role is GTM Solutiins and Sales.

What is Nicholas Loh's email address?

Nicholas Loh's email address is lo****@****hoo.com

What schools did Nicholas Loh attend?

Nicholas Loh attended The University Of Western Australia.

What skills is Nicholas Loh known for?

Nicholas Loh has skills like Team Management, Bpo, Customer Experience, Call Center, Crm, Management, Call Centers, Outsourcing, Team Leadership, Business Analysis, Change Management, Process Improvement.

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