Agency account manager for social media marketing for businesses through knowledge of advanced Meta (Facebook)/ Instagram marketing strategies, procedures, and best practices.Provided dedicated agency account management to 120 agencies per month.Determine metrics, KPIs, and relevance/ engagement tactics to identify optimum interactive campaign results across all business units and target audiences.Created and optimized social media advertising campaigns through targeted marketing, strategic planning, and data analysis to increase KPIs and maximize ROAS.Uptrain account manager on advanced tools, strategies, consultation, implementations, and updates to the Meta marketing platform.Successfully managed and consulted a book of business of $125+ million in ad spend per quarter.

Facebook account manager for social media marketing for businesses through knowledge of advanced Meta (Facebook)/ Instagram marketing strategies, procedures, and best practices.Provided dedicated account management to 150 ad accounts per month.Determine metrics, KPIs, and relevance/ engagement tactics to identify optimum interactive campaign results across all business units and target audiences.Created and optimized social media advertising campaigns through targeted marketing, strategic planning, and data analysis to increase KPIs and maximize ROAS.Uptrain account manager on advanced tools, strategies, consultation, implementations, and updates to the Meta marketing platform.Successfully managed and consulted a book of business of $60+ million in ad spend per quarter.

FedEx Presales Associate/TTEC FedEx ProgramMaintain a relationship with existing account holders of significant shipping companies through the CRM system. Delivered appropriate shipping recommendations with shipping managers to fit customers’ needs.Achieved set target metrics while providing an excellent customer experience.