Manage 4 store locationsOversee sales, inventory management, payroll, recruiting, client experience, merchandising and promotionsCurate inventory based on identified market needsImplement client outreach and follow up strategy with success in client retentionConduct quarterly performance reviewsAttend quarterly upper management planning meetingsHost weekly cascading meeting with my market to discuss obstacles and strategies to overcome issuesConduct annual physical inventoriesOpened new concept store locationTransitioned newly acquired location and trained existing staff on policies and procedures

Lead a sales team of 5 full time employeesHelped increase client retention from 16% to 24%Helped increase gross sales from 2.1M to 3.4MTrained sales team how to host successful client appointments using a one on one tailored approachHosted daily product knowledge trainingImplemented lead tracker to allow for effective outreach and conversion to salesImplemented custom bicycle build configurator and price strategyContributed to inventory management, product ordering and assortmentPerformed physical inventory

Lead store training and merchandising for storeIncreased total sales from 500K to 2.3MIncreased client retention from 12% to 21%Top performer 950K in sales annuallyWorked within store network to transfer products for clients and store usePerformed monthly cycle counts and physical inventory