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Experienced IT Leader with 30 years of expertise in software architecture, machine learning, business intelligence, and agile software development. Proven track record in technical delivery, strategic planning, and technical leadership. Led teams in designing and implementing data analytics solutions, machine learning/AI solutions, and contact center software. Adept in fostering innovation, managing technical staff, and implementing agile methodologies. Orchestrated advancements in speech analytics, quality management, and chatbots, driving data-driven excellence. Pioneered strategic IT/IS roadmaps and led scalable architecture designs, resulting in successful implementations. Strong background in technical mentoring, product roadmap development, and database design. Deep contact center and CCAAS experience with a consistent focus on delivering results through sound architecture, creative problem-solving, and effective communication.
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Director Of DataNiceVerona, Wi, Us -
Senior Director, Data Analytics And AiLivevox May 2022 - PresentMadison, Wisconsin, United StatesAfter the acquisition of LiveVox by NICE, I continue to lead the engineering delivery, management, and architecture of the NICE/LiveVox Data Analytics Solutions, contributing to the company's customer and revenue growth. Responsible for LiveVox solutions within the NICE portfolio and providing technical leadership for migrating the products into the NICE INContact Suite. Manage AWS / GoodData solutions. -
Sr. Director, Workforce OptimizationLivevox Jan 2018 - PresentFocused on the enhancement and development of the Quality Management, Multisource Business Intelligence and Performance Analytics, Chatbots, and CSAT products on the LiveVox Platform. -
Chief Technology OfficerSva Consulting Jan 2017 - Jan 2018Madison, Wisconsin AreaNick has over 20 years of delivering value to customers in a variety of industries by aligning technology with their business. In his role, Nick works closely with SVA consultants to ensure they deliver the necessary business and technical capabilities SVA’s clients need to achieve their organizational goals. -
CtoTantacomm Aug 2015 - Jan 2017Advise on the long-term technical strategy and direction of TantaComm. Provide options on the technical solutions and technical direction of TantaComm and products. Work closely with Development to ensure the overall technical vision is aligned with the code. Serve as master architect across product lines. Participate in customer meetings to articulate the long term technology roadmap. Communicate technical architecture to clients -
Vice President Of Information TechnologyTantacomm, Llc Jan 2012 - Aug 2015Middleton, WiManage the entire software life cycle from strategic planning to tactical activities. Managed the solution set across development, support, sales and marketing teams. Developed and implemented a company-wide go-to-market plan, working with all departments to execute. Provided technical architecture for the TantaComm solution suite. -
Vice President, Enterprise Architecture DivisionCore Bts Dec 1995 - Jan 2012 -
Practice Director, Software DevelopmentInacom Information Systems Jul 2006 - Aug 2008Managed software consulting practice. Performed presales activities.
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Practice Lead Software Development And It SecurityInacom Information Systems Dec 2002 - Jul 2006
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Consulting Engineer / Software EngineerInacom Information Systems Dec 1998 - Dec 2002Software Developer and Security Engineer
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Consultant / Software EngineerInacom Information Systems Apr 1996 - Dec 1998Developed and designed VB6/ASP applications using SQL Server 7 databases. Engineered web UI, HTML, and PERL.
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Network EngineerInacom Information Systems Dec 1995 - May 1996Installed and configured Novell Networks. 3.1x Netware and Citrix WinFrame 1.6. Led and scoped customer projects onsite around Wisconsin
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Frequently Asked Questions about Nicholas Morris
What company does Nicholas Morris work for?
Nicholas Morris works for Nice
What is Nicholas Morris's role at the current company?
Nicholas Morris's current role is Director of Data.
What is Nicholas Morris's email address?
Nicholas Morris's email address is ni****@****ail.com
What is Nicholas Morris's direct phone number?
Nicholas Morris's direct phone number is +160857*****
What schools did Nicholas Morris attend?
Nicholas Morris attended Dunwoody College Of Technology.
What skills is Nicholas Morris known for?
Nicholas Morris has skills like Enterprise Architecture, Virtualization, Cloud Computing, Sharepoint, Security, Software Development, Information Technology, Microsoft Sql Server, Networking, Infrastructure, Databases, Disaster Recovery.
Who are Nicholas Morris's colleagues?
Nicholas Morris's colleagues are Alix Contreras, Prince Sahoo, Mohamed Messouab, Rajput Rana, Ryan Bennett, Sandeep Kumar, Chitra Prashanth.
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Nicholas Morris
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Nicholas Morris
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Nicholas Morris
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Nick Morris
Mechanical Engineer | Innovating Sustainable Energy And Biomedical Device Design To Build A Better FutureNew York City Metropolitan Area
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