• History of exceeding sales performance and driving team successwith strategic communication, while levering relationships to buildreferral partners• Conducts competitive analysis to enhance customer engagementsand drive sales• Successfully established new referral partners in a new territory,expanding market reach and driving growtho 75% growth in 6 month time span• Consistently exceeds performance attainment goals and businessdriven metrics• Consistently exceeded goals by 72%, ranking amongthe highest sales rep company wideo Ranked amongst 3/30 sales reps company wideo Oversee Tyler/Jacksonville territory with a Medicare/episodicpayer admit goal of 25 per month. Consistently hit 25 Medicare/episodic admits and bring in 65+ referrals monthly• Selected to lead mentoring and onboarding of East/Central Texasrepresentatives• Regularly recognized by the executive team, VP ofBusiness, and the Founder/CEO for exceptionalachievements• Awarded best peer mentor in Q1 of 2024

• Utilized territory management, business acumen and claims assessments to execute routing and strategic management of large number of claimso 82 claims processed in 7 monthso 95% point of contact made within 24 hours, exceeding leadership expectationso 90% of claims inspected approved, meeting dashboard expectationso 93% of claims closed out within 7 days, exceeding industry standards o Minimal variance in claim reviews• Developed and implemented time management resource to increase efficiency within the team and account managers• Persistently uses emotional intelligence to build rapport with homeowners, build credibility, and cultivate relationships• Sets up customer expectations and educates policy holders of claim process• Conducts crucial conversations with homeowners, contractors, and insurance reviewers• Consistently receives recognition for high customer satisfaction scores• Assisted with onboarding of new IIA

• Assisted with onboarding and training new staff• Exceeded expectations in sales with promotional items • Acknowledgement from management and customers for outstanding service

• Recruited to leadership development program on an accelerated plan of action• Recognized by management for high potential leadership talent