Nicholas Peralez Email & Phone Number

As the sole RFP Manager, I establish and maintain our extensive response library dedicated to Request for Proposals (RFPs). Through close collaboration with diverse teams, I focus on delivering precise and pertinent responses tailored to a school district's requirements. I ensure our sales team members are well-positioned to win a demonstration of our product to key stakeholders.Reporting directly to the VP of Business Development, my responsibilities extend to overseeing the entire RFP completion process. As such, I manage the tagging and coordination of relevant contributors, pivotal in fostering cross-team collaboration and underscoring the significance of a collective approach to ensuring project success.

Remote

In my role as the Product Manager for Data Integration features, I successfully managed the development and execution of integration strategies aimed at connecting ParentSquare with various student information systems (SIS) such as Aeries, PowerSchool, Infinite Campus, Skyward, and others. This involved close collaboration with cross-functional teams to gather integration requirements and ensure the effective implementation of these strategies. Throughout this role, I remained actively engaged in staying abreast of industry trends and emerging technologies within the realm of student information systems.My responsibilities encompassed gathering integration requirements, defining user stories, and prioritizing features for development. I took charge of driving end-to-end integration processes, ensuring that projects were completed in a timely manner and within the defined scope. Additionally, I established and maintained robust testing processes to guarantee the reliability and accuracy of integrations. I advocated for a seamless and user-friendly experience for both school administrators and parents, aiming to enhance overall satisfaction. Furthermore, I created and meticulously maintained comprehensive documentation for integrations, providing essential support to internal teams and clients throughout the entire process.

Remote

As the first Data Integration Engineer at ParentSquare, I played a crucial part in managing intricate data requirements, spanning from new client onboarding to daily platform usage. I actively collaborated with internal teams to devise technical solutions for clients, gaining in-depth knowledge of platform features used by administrators, teachers, and parents.My responsibilities included developing expertise in Student Information Systems (SISes), monitoring nightly data syncs, setting up Single Sign-on (SSO), troubleshooting errors, resolving interoperability issues, auditing data for accuracy, and contributing to the development of tools for enhanced reliability and efficiency in collaboration with the engineering team.

Santa Barbara, California Area

As the first QA Engineer at ParentSquare, my role was dynamic and pivotal for ensuring a seamless user experience. I played a vital part in the Product team and was responsible for writing, executing, and documenting comprehensive test cases and their results.My role involved testing our web and mobile applications, collaborating with the Engineering team to optimize testing processes, and supporting the Customer Success team by validating reported bugs and providing solutions. I contributed to user story grooming and played a key role in establishing ParentSquare’s initial QA processes.

Santa Barbara, California, United States

As the first Customer Success Engineer at ParentSquare, I served as a bridge between Engineering and Customer Success, resolving technical support tickets, responding to customer queries, and configuring databases. I owned issue resolution, conducted testing, and collaborated on engineering improvements, demonstrating a passion for helping people.

Santa Barbara, California, United States

Acted as a client liaison and single point of contact for product implementation, software issues, user experience, and custom programing requests to a portfolio of 4 highly active SaaS clients.Reviewed client systems, business processes, and other operations to offer unique technical and strategic recommendations

Santa Barbara, California Area

Managed client implementation by providing guidance and coordination in, but not limited to, the following areas: hardware and configuration, internal management, project plans and deadlines, documentation, data conversion, software installation and setup, onsite training and implementation, custom reporting and technical support.

Santa Barbara, California Area

Developed a set of Excel spreadsheets, macros, and pivot tables to automate chargeback workflows and improve reporting techniquesConducted root cause analysis on chargeback data, and collaborated with internal parties to prevent chargeback recurrence.

Santa Cruz, California

Santa Cruz, California

B.A., Pure Mathematics, Economics

Activities and Societies: City on a Hill Press, Scientific Slugs

Study Abroad

Spent one semester abroad as an international student studying Thai culture, society and history. Embarked on a variety of educational.

Education record

Intro to SQL Programming; Intro to Database Systems; Project Management