Alison Hull Email & Phone Number

Philadelphia, PA, US

Winter Park, Florida, United States

Lake Mary, Florida, United States

Florida, United States

Speedway, Indiana

• Recruited and onboarded ~50 Non-Profit organizations (~600 individuals)
• Provided administrative and operational support for IMS Guest Experience department
• Organized and conducted phone interviews to fill positions within the IMS College Program
• Communicated directly with non-profit organizations through email, phone, and in-person interactionsSkills: Microsoft Excel, Outlook, Time Management, Remote Work, Customer Service

Orlando, Florida

• De-escalated customer issues to continue a positive Disney resort experience
• Represented Disney by keeping the show alive for customers and cast members
• Pursued continual improvement from customer feedback to ensure fulfilling resort experiences
• Helped customers by providing knowledge and education of Disney consumer products, theme parks, and resorts
• Cast member of Art of Animation Resort, Port Orleans - French Quarter, All Star Sports, and Pop Century ResortSkills: Conflict Resolution, Stress Management, Customer Service, Food Handling, Adaptability/Flexibility.

Chebanse, IL

• Communicated with team members to ensure quick ticket times and accurate orders
• Garnished plates with an attention to detail for guest satisfaction
• Illustrated knowledge of food and the correct food handling procedures
• Lead team members with knowledge of multiple positions, food, and advice
• Reported to and assisted head cook in producing desired food entrees to guestsSkills: Leadership, Food Handling, Team Work, Ticket Systems, Multi-tasking, Communication

Chebanse, IL

• Oversaw entire floor of 21 tables and adapted to environment changes within customer groups
• Upsold menu items by maintaining knowledge of new menu items and house specialties
• Trained new employees on the POS system, floor and kitchen setup, and menu items
• Maintained menu ingredients to ensure guests with food allergies/restrictions were accommodatedSkills: Training, POS System, Multi-tasking, Customer Service, Efficiency, Communication, Menu Knowledge

Bachelor'S Of Science Degree, Major: Hospitality And Food Management, Minor: Business Administration

Activities and Societies: Honors: Cum Laude Hospitality and Food Management Association and Phi Upsilon Omicron

Associate'S Of Arts Degree, Gpa: 3.7

Activities and Societies: Phi Theta Kappa - Honor Socitey