Responsible for developing and implementing training programs that foster both skill development and teamwork. Lead practice sessions, coordinate game strategies, and motivate players to reach their full potential on and off the field. My role includes mentoring athletes, promoting sportsmanship, and fostering a positive team culture, while also collaborating with parents and school staff to enhance the overall soccer program.

Led a dynamic team of Agile Coaches, Scrum Masters, and Release Train Engineers, driving agile transformation across the enterprise. Mentored and developed direct reports, crafting tailored development plans to enhance their skills. Designed and implemented comprehensive learning journeys, comprising of workshops and courses, establishing an internal certification path for agile roles to foster professional growth. Collaborated on the transition from an agile community of practice to agile transformation organization including organization design, recruiting and interviewing, and operating cadences.

Implemented a Scrum operating model and Agile Project Management principles, enhancing project delivery across the organization. Established clear stages and gates for projects, creating structured events that promoted collaboration and communication. By adding rigor and transparency to workflows, ensured that all team activities were aligned with strategic objectives, enabling better visibility from the team level to the portfolio level. This approach fostered a culture of accountability and continuous improvement, driving successful project outcomes.

Led a collaborative initiative between the Technology Teams and Business Tech Leads to rethink and redesign the pre-development process for deploying new technologies resulting in a reduction in pre-development time. Developed a new Lean & Agile operating model for a process improvement team, researching, designing, testing, and deploying new processes and policies for associates reducing risk of noncompliance with CMS guidelines.

Scaled Agile Project Management and Aggressive Scrum practices for a team of innovators and service designers. Facilitated Scrum ceremonies, including Agile project and portfolio management sessions, training for product owners, Scrum Masters, and agile teams, as well as innovation workshops. Presented as a keynote speaker at prominent events such as the Development Acceleration Program, Learning Consortium 2016, and DevelopMe, sharing insights on agile methodologies and innovation.

Handled inbound calls, providing support and assistance to members navigating their healthcare options. Addressed inquiries, resolved issues, and ensured members understood their benefits, contributing to a positive customer experience. Maintained accurate records, collaborated with team members, and kept updated on Medicare policies to effectively assist members with their needs.

Responsible for training, safety, professional development, and combat readiness of direct and indirect reports. Ensured the operational capability and maintenance of ambulance vehicles and medical supplies as well as controlled and planned an operating budget. Provided the emergency medical treatment, primary care, and evacuation of personnel in a variety of operational and clinical settings domestically and internationally.