Nicholas Sandfort Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

*Acting Team Leader since January 2017*Directly looking after a team of 7 staff in our Hays Galleria office to deliver impeccable 5 star client services and office / facilities management.We manage a client reception consisting of 12 meeting rooms, a small client lounge area and half of a practice floor consisting of just under 150 PwC staff on the first floor. We also manage an internal service desk on each other floor consisting of between 350 - 400 staff on each floor. I am responsible for overseeing our operations on each floor and the reception area.I am responsible for various HR, administration and ad hoc requests from my team, and take pride in looking after them and their well being whilst balancing this with business needs / requests.I am also part of a team of 7 Team Leaders across our 3 London offices, working towards ensuring consistency within our services across all buildings.

More London Riverside, London

After working with Portico's Elite Team, decicated to PwC but I have now switched to be permanently based on the practice floors within PwC's More London office.Roles and responsibilities involve:- Floor management / coordinating (floor consists of 200+ staff)- Facilities management / coordinating- Communicating information between staff, contractors, PAs, building / office managers and team leaders- General administrative duties- Managing Partner's office usage and manage office bookings- Strong I.T skills (Lotus Notes, Microsoft Office - particularly Excel, CABS)- Building & maintaining client relationshipsAs part of this permanent team, we are still there to provide support towards the Events team, and the client facing teams if needed. I also help with training colleagues in new systems for desk and office bookings.

London, United Kingdom

Still working for Portico, my aims in my role haven't changed. I aim to provide the highest levels of client care and services, as well as administrative support to all visitors, clients, employees, partners and directors within the London offices of this global firm. With Portico, I am part of a group of Elite Team members, dedicated to PwC. I have looked after client areas including the main welcome desk, reception, lounge areas and meeting rooms whilst creating and managing bookings within the meeting rooms. I have also worked as a Floor Host within the practice floors of the buildings carrying out more administrative and floor management tasks. I have also assisted with the events teams for various functions.

London, United Kingdom

To provide the highest levels of client care and service to all visitors, clients, employees, partners and directors in line with agreed service level agreements and laid down procedures. To ensure that all visitors and staff receive VIP customer service at all times, offering a special delivery to the needs of the clients, as well as taking care of general administrative roles. Portico’s values include: making first impressions last, focusing on people, and effective communication.

Twickenham, United Kingdom

A casual, 0 hour role I had whilst studying at university in the area. My job involved serving food and drink to customers who are partaking in “The Twickenham Experience” whilst ensuring that customer service is of the highest possible standard. Working both individually and in teams in order to maintain the 5 star standard of hospitality, as well as being punctual and well presented to maintain strong professionalism.

Twickenham, United Kingdom

Being the voice of the students amongst the staff within the Media Arts department at university. Roles and responsibilities include attending programme board meetings to provide feedback from the students. I aim to raise any issues and concerns about the module to senior staff whilst trying to recommend solutions for improvements. I also voice these possible solutions to the students within the module, as well as help announce any relevant module information.

Gillingham, Kent

Achieve targets for sales, operating the cash till, stock taking, customer service, handling complaints and queries.

Bachelor Of Arts (B.A.), Media Arts With Management Studies, Upper Second Class Honours (2:1)

Activities and Societies: Football

A Levels & Gcses, Various Subjects

3 A Levels: Media Studies, Film Studies & English Literature. 1 AS Level: German Certificates & Diplomas: IFS School of Finance: Level 3.