Nicholas Schaffer Email & Phone Number

Washington, District Of Columbia, United States

Employed problem solving and communication skills to resolve customer inquiries quickly as a call center representative for a government agency.Replied to customer email inquiries received by the bureau in a timely and accurate fashion.Coordinated and prepared conference materials and represented the bureau at conferences across the nation. Collaborated with team members to create and maintain engaging and informative content for the agency's Classroom website. Periodically authored written pieces published on the agency's public website. Worked with editing staff to revise pieces prior to final publication.Fact-checked confidential embargoed news release data prior to its release to the public.

Raleigh-Durham, North Carolina Area

Tutored student athletes in various economic courses in a one-on-one setting.Completed detailed reports of each tutoring session.

Raleigh-Durham, North Carolina Area

Provided social, academic, wellness, and diversity-related programs designed to help village members connect with the campus and support academic and personal success.Served as teacher assistant for university class intended to help undecided students choose a major and eventual career.Planned and organized community engagement events for members of the Exploratory Studies Village.Designed and constructed monthly bulletin board designed to promote various types of wellness.Served as a technical and emotional resource available to residents of the living and learning village.Acted as a mandatory reporter of violations of community and university policy.

Raleigh-Durham, North Carolina Area

Researched the impact of the Brownfields Program on local economies. Concisely summarized findings in a written report format. Interpreted data using SAS. Analyzed parcel values using ArcGIS Online.

Harrisburg North Carolina

Operated a light or sound board for various theater and chorus productions. Collaborated with customers to create a truly unique audio/visual presentation that met their standards and vision.