Licensed Insurance Agent
Current
Nov 2022 - Present
AeroLeads people directory · profile
Nicholas Serrano Email & Phone Number
Business analyst helping people make their business more efficient
at
GEICO
1 work email found
@verizonconnect.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Business analyst helping people make their business more efficient
Location
San Diego Metropolitan Area, United States
Company size
Who is Nicholas Serrano? Overview
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Quick answer
Nicholas Serrano is listed as Business analyst helping people make their business more efficient at GEICO, a with 23522 employees, based in San Diego Metropolitan Area, United States. AeroLeads shows a work email signal at verizonconnect.com and a matched LinkedIn profile for Nicholas Serrano.
Nicholas Serrano previously worked as Licensed Insurance Agent at Geico and Sr Analyst - Executive Escalations at Verizon Connect. Nicholas Serrano studied at Los Angeles Pierce College.
Company email context
Email format at GEICO
This section adds company-level context without repeating Nicholas Serrano's masked contact details.
{first}.{last}@verizonconnect.com
86% confidence
AeroLeads found 1 current-domain work email signal for Nicholas Serrano. Compare company email patterns before reaching out.
Profile bio
About Nicholas Serrano
I have over 15 years of customer service and technical support experience. I've also devoted a huge part of my career to data analysis and improving processes in both conventional and unconventional ways. I'm a gamer at heart and love puzzles and problem solving.One of my favorite quotes that I thought I read online, but maybe I made it up is:We can look back at our past and be imprisoned by it, or we can want a better future and work to make it
Current workplace
Nicholas Serrano's current company
Company context helps verify the profile and gives searchers a useful next step.
Geico
5 roles
Nicholas Serrano work experience
A career timeline built from the work history available for this profile.
Sr Analyst - Executive Escalations
Work directly with customers and business partners to resolve C-level escalations using SalesForceCoordinated with senior leadership and various teams to resolve high priority issues using Google AppsWorked with the Better Buisness Bureau and various state Attorney General offices to resolve consumer complaintsDesigned, trained, and implemented new processes throughout the company to improve Customer and Employee Experience using the company Knowledge BaseInvestigated and provided root cause analysis to senior leadership using Microsoft Office (O365) and Google AppsCrafted graphs to analyze problems and data to create efficient solutions and improvementsWorked with Engineering and Dev teams through Jira to investigate issues that resulted in bodily harm and death to customers via company equipmentProvided Root Cause Analysis to the senior leadership teams
Nov 2018 - Jul 2021
Customer Support - Tier 2 Sme
Assist customer with various issues they may be experiencing using the Reveal and Logbook/ELD systemsAssist colleagues with Firmware Updates and provide in-depth knowledge on Logbook and integration systems between Reveal and WorkDocumented customer support and troubleshooting within the SalesForce environment
Feb 2018 - Nov 2018
Benefits Specialist
-Enroll recipients into health plans by probing to find which benefits will meet their needs, and simplifying multifaceted plans for a better consumer experience-Resolves customer issues and maintain quality control and satisfaction records
Oct 2016 - Jan 2018
Customer Service Representative
Touch Commerce
Provided excellent online customer service and sales support for DirecTV and SprintAddressed customer concerns regarding installations, sales, purchased orders
Oct 2007 - Dec 2013
Team & coworkers
Colleagues at GEICO
Other employees you can reach at geico.jobs. View company contacts for 23522 employees →
CB
Cheryl Blankenship
Colleague at GeicoHampton Roads, Virginia Metropolitan Area, United States
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4F
4 Femflexin
Colleague at GeicoMineola, New York, United States
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MY
Mairy Yacoub
Colleague at GeicoFredericksburg, Virginia, United States
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AH
Ashley Hunte
Colleague at GeicoBrooklyn, New York, United States
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SS
Shantae Scott
Colleague at GeicoUnited States
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JH
Julia Harley
Colleague at GeicoEverett, Washington, United States
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JB
Jehna Betts
Colleague at GeicoExcelsior Springs, Missouri, United States
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OO
Ola Odole
Colleague at GeicoWashington Dc-Baltimore Area, United States
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JB
Jamie Bowen
Colleague at GeicoBibb County, Georgia, United States
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AW
Anthony Wesling
Colleague at GeicoLakeland, Florida, United States
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Cheryl Blankenship
Colleague at GeicoHampton Roads, Virginia Metropolitan Area, United States
View →
4F
4 Femflexin
Colleague at GeicoMineola, New York, United States
View →
MY
Mairy Yacoub
Colleague at GeicoFredericksburg, Virginia, United States
View →
AH
Ashley Hunte
Colleague at GeicoBrooklyn, New York, United States
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SS
Shantae Scott
Colleague at GeicoUnited States
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JH
Julia Harley
Colleague at GeicoEverett, Washington, United States
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JB
Jehna Betts
Colleague at GeicoExcelsior Springs, Missouri, United States
View →
OO
Ola Odole
Colleague at GeicoWashington Dc-Baltimore Area, United States
View →
JB
Jamie Bowen
Colleague at GeicoBibb County, Georgia, United States
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AW
Anthony Wesling
Colleague at GeicoLakeland, Florida, United States
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3 education records
Nicholas Serrano education
Education record
Education record
Education record
FAQ
Frequently asked questions about Nicholas Serrano
Quick answers generated from the profile data available on this page.
What company does Nicholas Serrano work for?
Nicholas Serrano works for GEICO.
What is Nicholas Serrano's role at GEICO?
Nicholas Serrano is listed as Business analyst helping people make their business more efficient at GEICO.
What is Nicholas Serrano's email address?
AeroLeads has found 1 work email signal at @verizonconnect.com for Nicholas Serrano at GEICO.
Where is Nicholas Serrano based?
Nicholas Serrano is based in San Diego Metropolitan Area, United States while working with GEICO.
What companies has Nicholas Serrano worked for?
Nicholas Serrano has worked for Geico, Verizon Connect, Willis Towers Watson, and Touch Commerce.
Who are Nicholas Serrano's colleagues at GEICO?
Nicholas Serrano's colleagues at GEICO include Cheryl Blankenship, 4 Femflexin, Mairy Yacoub, Ashley Hunte, and Shantae Scott.
How can I contact Nicholas Serrano?
You can use AeroLeads to view verified contact signals for Nicholas Serrano at GEICO, including work email, phone, and LinkedIn data when available.
What schools did Nicholas Serrano attend?
Nicholas Serrano studied at Los Angeles Pierce College.
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