Nicholas Singh Email & Phone Number

Mississauga, Ontario, Canada

• Provides exceptional customer service, addressing inquiries, and resolving issues promptly to ensure customer satisfaction.• Maintains cleanliness and organization of the sales floor, ensuring a pleasant shopping experience for customers.• Collaborates with team members to achieve sales targets and meet operational goals.• Assists customers in finding products, offering recommendations, and upselling related items to enhance their shopping experience.• Actively Participates in regular product knowledge training sessions to stay informed about the latest merchandise and promotions.

Cane Grove, Demerara-Mahaica, Guyana

• Processed customer transactions accurately and efficiently using POS systems.• Handled cash, credit, and electronic payments with precision, ensuring balanced cash registers at the end of each shift.• Implemented an efficient cash-handling system that reduced errors by 20% within the first quarter.• Assisted in training new cashiers on company policies, procedures, and effective customer service practices.• Initiated a point-of-sale training program for the team, resulting in a 15% increase in overall transaction speed.

Diploma Of Education, International Business

• Develops strategic decision-making and problem-solving skills through business simulations, applying theory to real-world scenarios.

Cxc Certificate, Business

• Achieved proficiency in business software applications such as Microsoft Excel, PowerPoint, and Word through guided tutorials.