✰ ENTJ-A ✰ Relator/Restorative/Strategic/Analytical/Arranger ✰ DISC: D-Style ✰ Enneagram Type 1w2 ✰A highly skilled and dedicated IT professional with a Bachelor of Science in Business Administration, specializing in Management of Information Systems from Charleston Southern University. Possesses extensive experience in systems administration, mobile device management (MDM), cloud services, and networking, with a profound knowledge of operating systems including MacOS, Windows, and various Linux distributions. Expert in deploying, managing, and securing devices and applications across complex IT infrastructures using leading MDM solutions such as Intune, AirWatch, and JAMF.Throughout a progressive career, demonstrated exceptional capabilities in roles ranging from a Field Engineer and Desktop Systems Specialist to Senior Service Delivery Engineer at Werner Enterprises, where responsibilities spanned leading Mac administration, software deployment, and cloud engineering. Exhibits a strong foundation in scripting languages like PowerShell, Bash, Python, and Swift, enhancing operational efficiency and automation across IT systems. Notable for a collaborative approach, serving as an escalation point for IT issues, and driving continuous improvement through technical innovation and training initiatives.Holds industry-recognized certifications including ACMT, CompTIA A+, and JAMF Certifications, underscoring a commitment to professional development and excellence in IT service delivery. Recognized for exceptional problem-solving skills, the ability to manage high-stakes situations, and a passion for leveraging technology to drive business success.