Nicholas White Email & Phone Number

Boston, Ma, Us

Greater Boston

Leading Tithely’s donor facing efforts on web, iOS and Android

Boston, Massachusetts, United States

Led teams responsible for the signer experience in Stavvy's product. Focused on prioritization and delivery of outcome oriented solutions related to:- Start-to-finish signing experience- Signer eConsent- Document Preview- Signing Windows- Signer PortalWorked closely with a core team consisting of engineers (front end and back end), an engineering manager, a UX designer, and a UX researcher to deliver products according to roadmap priorities. Led Tiger Team focused on rapid development of Enterprise needs unblocking onboarding of customers representing 30% of ARR. Collaborated with key stakeholders across the organization ranging from Independent Contributors to Executives to define requirements and gather feedback.Engaged in numerous customer facing activities to understand and define user problems and to review designs and upcoming releases. Collaborated with other Product Managers on release notes and provided release night testing support on a continuing basis.

Cambridge, Ma

I managed the Washington, D.C. portion of the Explore America product portfolio - Explore America's largest destination offering. Additionally, I specialized in the development of various tech-related improvements to Explore America’s tours as well as the improvement and integration of the tour production process for EF's products outside of Explore America into EF's North American Tours Operations structure.

Cambridge, Ma

Built over 400 customized itineraries per year in support of the sales process. Executed the design and roll-out of brochure tours to Miami, tours designed specifically for high school students and tours focused on the 2021 Presidential Inauguration. Staffed customer facing events designed to increase customer engagement with the EF Explore America product.

Cambridge, Ma

I was individually responsible for developing new and repeat business within Washington State, ensuring high levels of retention through top-notch customer service and building key relationships. Achievements and responsibilities included:-Attaining a 64% year over year growth in traveler volume in Washington State-Winner of March Madness: a product-wide head-to-head sales competition in March and April of 2016-Handling challenging accounts from other territories to retain business-Being part of a small team focused on resolving systems issues for other members of the sales team-Overseeing the shift schedule for a small team of Tour Consultants-Traveled to tour destinations to provide on-site logistical support to Group Leaders and Tour Directors-Participated in teacher events designed to train first time traveling teachers and solidify repeat business

Peabody, Ma

Created, planned, implemented, taught and refined the English and History curriculums for 9th and 11th Grade Students, served as head coach as Boys' Varsity Soccer, and led the annual freshman orientation trip.

Wenham, Ma

Planned and led 13 day wilderness trips for college aged students.

Bachelor’S Degree, History, Secondary Education

Activities and Societies: Men's Varsity Soccer (NCAA Division III); Service Learning Trip Leader; 2013 Conference on Faith and History.

High School