Nicholas Lim Email & Phone Number

Singapore

Singapore

Singapore, Singapore

As a DevOps lead, spearheaded the creation of a secure, high-performance platform compliant with PCI DSS standards. Provided mentorship in DevOps methodologies and orchestrated scalable environments with custom CI/CD automation. Utilized a tech stack including GitLab, Kubernetes, Terraform, and various AWS services.Highlights / Outcomes:• Led a team of DevOps professionals to create the platform and infrastructure from scratch. This involved discussions with the Head of Security and Engineering Lead to establish a production-grade environment that strikes a balance between security (PCI DSS compliance), performance, cost-effectiveness, reliability, and integrity.• Provided mentorship in DevOps methodologies, emphasizing adherence to DevSecOps/GitOps/DevOps best practices.• The environments are designed to be highly scalable and reliable, with auto-scaling configured. Custom CI/CD automation is implemented to enhance user permission control and reduce deployment time, thereby requiring fewer permissions in certain environments.• The tech stack encompasses GitLab, Kubernetes, Terraform, Helm, ArgoCD, OpenSearch, X-Ray, OpenTelemetry, Grafana, Prometheus, AWS SSO, Cognito, Aurora PostgreSQL, EKS, Lambda, ECR, WAF, Secret Manager, and Snyk.

Singapore

At IAG Innovation Labs, I collaborated with cross-functional teams spanning SG and AU to challenge existing touchpoints, redefine journeys, and innovate insurtech products that embody IAG's purpose through human-centered practices.Highlights / Outcomes:• Led cross-functional teams across SG & AU to develop multiple innovative insurtech products.• Established a secure environment from development to production levels.• Implemented CI/CD pipelines to ensure smooth and secure deployments across all environments.• Implemented and enforced services/user policies to manage access permissions effectively.• Ensured the implementation and configuration of site reliability tools for enhanced system stability.

Singapore

As an Engineer in the M-Daq DevOps Team, I played a crucial role in managing our cloud infrastructure across both AWS and GCP platforms to support our cross-function internal teams. While I had a broad focus, my primary responsibility was maintaining the AWS Cloud Infrastructure to ensure reliability and compliance with the AWS Well-Architected Framework and MAS Framework for security.Highlights / outcomes: • Peer review work to ensure implementation complies with MAS and AWS Well-Architected Framework• Enhancing our security measures with TrendMicro Deep Security and Cloud Conformity tools• Actively participated in planning and upgrading our infrastructure, including Terraform versions 0.11 through 0.15• Creating and refining Terraform Modules for both AWS and GCP resources• Architect, plan & deploy automation with AWS services stack (e.g API Gateway, SNS, SQS, Lambda) to maintain the balance in terms of budget, security & performance via IaC tool Terraform• Managed and improved CI/CD pipelines using Jenkins/GitlabCI runners within Kubernetes for deploying cloud resources• Containerization technologies such as Docker, Kubernetes, and Helm, where I've leveraged these tools to streamline our deployment processes• Experience in Log management such as ELK Stack and Cloudwatch• Experience in Matrix management such as Prometheus, Grafana & Cloudwatch• Collaborating closely with the SRE Team to progressively refine log or matrix monitoring to reduce numbers of false positive alerts/triggers• Led in Involvement of designing and implementing an agentless architecture using Ansible AWX (Red Hat Ansible Tower) to manage cloud/on-premise instances efficiently• Design, Implement & managed a hybrid cloud infrastructure between on-premise and cloud infra• Actively suggested, created, and deployed best practices to optimize infrastructure efficiency and reliability, contributing to the overall success of our team's efforts.

Singapore

• Provide Azure DevOps CI/CD Implementation to Development Team• Reduce Cloud Infrastructure Cost and Improve Cloud Infrastructure Security• Design and Implement Automation using Automation Tools• Containerize Application and Micro Services using Docker Compose/Kubernetes• AWS, Azure and GCP Cloud Management and one-stop cost reporting Dashboard• Develop Self-Service Portal to trigger Terraform, Ansible and Cloud Provider via API• On-Premise Product Deployment.

Singapore

Virtual Operation Support System (VOSS) Project • Automate Provisioning and Troubleshooting over the network using the following items• ServiceNow – provide user to provision, change and troubleshoot system or network devices.• JBoss Fuse/Mulesoft - Middleware between the ITSM System and automation tool.• Ansible, Resolve System, AWS API, Powershell, Python, Bash –Automation tool that run a set of instruction and provide a result back to our ITSM system. • Implement Automation in AWS Cloud.Service Management on Demand (SMOD) using ServiceNow Platform• Develop Workflow, Script, Business Rule and etc. – Using Enterprise Resource Planning method to assist operation team and refine their process with automation.• Configure Security Policy to control data between department, group, user and external partner.• Provide system integration from End-to-End point using Web Services (REST/SOAP). Mobile Asset Tracking System (MATS) Project • Designed and Developed an application to allow user keeping track of their asset simply using barcode to remove human error and increase of productivity. These are following technologies used AngularJS, HTML5, Bootstrap 4, javascript, QuaggaJS, PHP, MySQL.• Designed, Planned and Implement to AWS Cloud.Provide Automation Academy Training • Conducted workshop training to enable others in Resolve System and ServiceNow• Developed POC for various automation project include AWS, RPA, Powershell, Python, Bash and etc.• Was awarded with Excellent Award by enabling others with automation skillset and best practices. SingTel AI/ML Automation Project• Applied SDLC process to meets customer requirement and exceed expectation.• Developed End-to-End Automation System using various technologies such as Spectrum, PRTG, Splunk, Mulesoft, JBoss Fuse, ServiceNow, Resolve System and Ansible.• Was awarded with gold award for this project as the team achieve high cost saving and increase of productivity.

Singapore

• Troubleshoot and developed script automation• Maintained stability of the network with security appliances.• Investigate the root cause and provide Incident Report (IR).• Planned and executed Data Center Relocation.• Managed Data Center and Engineers• Planned and executed Disaster Recovery Activities

Singapore

• Require network fundamental and security analysis tool such as wire shark.• Analyze, investigate and escalate any abnormal activity.

Singapore

• Developed end-to-end healthcare application for doctor using the following items• Java Standard Edition (J2SE) for frontend client • Jersey Restful Web Services for backend API• MySQL for database• Arduino as a controller for sensors/button connected to GPIO

67 Ubi Avenue 1 In District D14

• Designed and developed a Content Management System (CMS) system.• Provided system support within the organization.• Server scripting for automation.

Singapore

• Developed system applications such as Point of Sales (POS), Accounting and Logistic• Provided on-site maintenance support • Developed Mobile (IOS/Android) and Web application system

Bachelor’S Degree With Honours, Computer Engineering

Specialized in Embedded System

Diploma With Merit, Engineering Informatics

Specialized in Software Architecture

Nitec With Merit, Information Communication Technology (Ict)

Specialized in Software Development