Supervised high-level projects in collaboration with local governments, education organizations, and cross-functional teams to solve problems facing schools and school communities. Identified issues, gathered business requirements, and guided entire product development lifecycles. Led key areas, including discovery, user experience research, product development, acceptance testing, rollout, and post-launch support.

Held overall (central) accountability for Pre-K Center programs associated with NYC mayor’s signature education initiatives, Pre-K and 3-K for All. Made critical contributions towards boosting Pre-K enrollment to over 50K students in less than two years within the nation’s largest and fastest expansion of public school seats.

Operations leader within the Office of New Schools, which was committed to opening high-quality public schools throughout NYC. Integral to the program design, workforce development, and startup operations of 77 new schools. Built a principal placement methodology and coordinated with the central department of education teams to utilize differentiated community engagement strategies that enabled new schools to address the unique needs of each community.

Conducted analysis of central records to provide school related city planning insights. Scrutinized key space planning decisions and re-zoning proposals by creating strategic plans, performing impact analyses, and developing maps, projection models, and data products.

Content expert responsible for assessing the risk in revising home loan terms for defaulted borrowers and tracking trends in borrower success or failure to improve the federal government’s Making Home Affordable initiative.