Nicholas A. Email & Phone Number

Lake Zurich, Illinois, United States

• Key Accountabilities:*
• Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software.
• Participate in technical research and development to enable continuing innovation within the infrastructure.
• Ensure system hardware, operating systems, software systems, and related procedures adhere to organizational values.
• Collaborate with staff and partners to achieve organizational goals.*Engineering:*
• Engineer system administrator solutions for various project and operational needs.

Greater Chicago Area

• Proficient in a wide range of system administration duties, including server installation, debugging, maintenance, upgrades, and general support.
• Expertise in evaluating, testing, and deploying software and hardware upgrades to optimize server infrastructure performance.
• Proactively monitor servers, applications, and services, ensuring high availability through a comprehensive toolset.
• Collaborate closely with the IT team to provide end-user support and swift issue resolution, enhancing operational efficiency.
• Maintain up-to-date knowledge of emerging server tools and technologies, enabling informed recommendations to align with business requirements.
• Diligently create and maintain documentation for all processes and procedures, ensuring transparency and compliance.

Itasca, IL

Itasca, Illinois

• Oversees the day-to-day operation of computer networks including hardware/software support, and projects
• Plans, designs and implements data connectivity for local area network (LAN) and wide area network (WAN) systems
• Assists in coordinating projects including LAN/WAN hardware/software purchases, and system installation, backup, maintenance and problem solving
• Assists in providing network and remote connectivity hardware/software support
• Maintains user documentation including hardware/software applications, support logs and other related information
• Researches and recommends network and server hardware and software

Wood Dale, Illinois

• Maintain a wide range of environments with Servers, Firewalls, Routers, Switches, backup solutions and offer recommendations for maintenance, future growth and security. Mitigation of threats by restoring business.
• Performed cross platform audits of Active Directory (AD) objects and user permissions
• Experience with working with Lightweight Directory Access Protocol (LDAP)
• Managed User Accounts (Creation, Deletion, Permissions and VPN Access)
• Developed Organizational units (OU) in Active Directory (AD)
• Managed user security with group policy

Chicago, IL

• Perform passive observation and engage in voluntary encounters with the public traveling through O’Hare International Airport to identify individuals involved in harmful activities against transportation systems.
• Screen passengers by observation techniques using non-intrusive analysis to detect deceptive behavior.
• Assess deviations from the norm regarding anticipated composition of travelers’ and their behavior.
• Apply overt and covert methodology to continually assess multiple individuals to determine potential of elevated risk.
• Refer individuals for additional screening through casual conversation, selectee screening, and Law Enforcement Officer Intervention.
• Document identified behaviors, prepare incident reports, and inform superiors of ongoing activities.

Chicago, IL

• Protected the transportation system at O’Hare International Airport to ensure freedom of movement for people and commerce. Provided security and protection of air travelers, airports, and aircrafts by operating.
• Passenger certified with proficiency in hand-wand, pat-down searches, and monitoring walk-through metal detectors.
• Certified on the use of Explosive Trace Detection equipment and x-rays.
• Controlled terminal entry and exit points.
• Maintained over 97% performance score on x-ray machinery against goal of 80%.

Palatine, IL

• Oversaw warehouse operations to maintain a productive and efficient environment. Trained new hires on safety procedures, package handling techniques, and equipment operations. Conducted safety audits to ensure a low.
• Verified accuracy of time cards and processed payroll data for up to 21 full- and part-time employees.
• Consistently advanced to increased levels of responsibility based upon excellent job performance. Promoted within 91 days of hire.
• Routinely achieved bonus awards for package handling efficiency/productivity.
• Certified in hazardous material handling; complied with OSHA regulations for material usage and reporting procedures.
• Oversaw the reporting of damaged and undeliverable packages to ensure timely notification of deviations to the shipper.

Bachelor Of Science (B.S.), Cis-Information System Security, 3.71/4.00

Activities and Societies: Member of Golden Key Honor society Magna Cum LaudeDeVry University: Addison, IL Bachelor of Science in Computer.

Associate, Fire Science, 3.26

Activities and Societies: Intern at Schaumburg Fire Dept. for a semester.