I'm an employee-centric management professional with a passion for project management and people management, seeking growth opportunities in the Chattanooga, TN area. A transformational leader with a talent for problem-solving and effective communication. With a fresh perspective and a dedication to fostering long-lasting client relationships, I strive to deliver exceptional results for both the company and its employees.At the core of my approach is active listening, ensuring that I understand the needs and concerns of both clients and colleagues. I believe in delivering news, whether good or bad, with empathy and understanding. As a team player, I invest in the career goals of those around me, working collaboratively to cultivate an inclusive and supportive environment.In addition to my people management skills, I possess a strong background in Customer Relationship Management. Coordinating multiple projects has taught me the importance of satisfying various stakeholders while driving performance metrics. I understand how to keep everyone engaged and aligned, delivering successful outcomes that exceed expectations.Notable Impacts:🌍 Diversity, Equity, & Inclusion + Belonging: Collaborated with the IDEA lead within the company to ensure clear and inclusive communication across all channels, fostering diverse spaces for open dialogue and understanding.🚀 Decision-Making: Engaged in brainstorming sessions with fellow leaders to improve the guest experience within stores. This initiative resulted in a 30% increase in guest experience metrics in the first quarter of the year.📈 Performance Management: Conducted monthly employee check-ins to establish strong relationships and cultivate a positive and engaging work environment, leading to an outstanding 96% satisfaction score in the company's pulse survey.I'm enthusiastic about leveraging my project management and people management expertise to drive success and deliver exceptional results. Let's connect and explore how we can collaborate to achieve our professional goals. Feel free to reach out to me directly!