Nicholas Chew Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

• Coordinate committee business, which includes committee briefings, preparation and distribution of meeting materials, advising on committee terms of reference and operating procedures, coordinating attendance and.
• Provide advice on university policies and procedures for college program administrations, course development approvals, student complaints and appeals.
• Develop and maintain databases related to program and course development approvals, student appeals, student complaints, and membership of internal and external committees.
• Develop and maintain comprehensive, standard templates and procedures for all staff in the provision of governance support.
• Source information for working groups to address specific issues resulting from committee meetings.
• Liaise with secretaries from other University committees, academic staff members, and Academic Registrars Group members to ensure committee decisions are implemented.

Melbourne, Victoria, Australia

• Manage student lifecycle processes: Academic Progress (Course Assessment Committee and Program Assessment Board meetings); Change of Program Plan; Changes to Grades; Class Scheduling; Completions; Confirmation of.
• Manage all program lifecycles within the School of Engineering (Undergraduate, Postgraduate, Online, Offshore, Summer, Flex terms), as well as several programs within Science and Health Sciences. Also, manage programs.
• Provide customer service to students, staff, and internal and external stakeholders.
• Interpretation and adherence to university policy and processes related to Academic Progress, Academic Misconduct and Confirmation of Enrolments.
• Secretariat duties (e.g., scheduling and coordinating meetings; preparing and distributing meeting materials; advising on committee terms of reference) for college managerial meetings and Academic Progress meetings.
• Conduct training sessions for team members on work processes. Create and maintain instructional guides, email, and form templates for work processes.

• Student administration and management using SISOne, RightNow (CRM), the Microsoft suite software and VTAC Flexi Direct.
• Manage a myriad of courses in Nursing, Midwifery, Health Science, Science, Mental Health Paramedicine and Public Health.
• Manage student life cycle processes: orientations, application, enrolment, results, and progression.
• Manage students queries from all disciplines in the College of Science, Health, and Engineering.

• Cold-calling existing ANZ customers and selling referrals for A-Z Reviews, credit cards and E-Trade memberships.
• Achieve weekly KPIs and performance targets.

• Conduct door-to-door market research interviews with suburban residents using the CAPI Tablet and Confirmit.
• Achieve weekly KPIs and interview targets.

Melbourne, Australia

• Performed front counter face-to-face customer service duties.
• Managed and responded to customer inquiries via e-mail.
• Data entry and database / records management of student lifecycle applications and various academic documentations on SISOne (e.g., credits, special consideration, enrolments, applications, etc).
• Administrative, mailing, archiving and office support duties.

Melbourne, Australia

• Performed front counter customer service duties and e-mail management.
• Data entry and records management of financial and fees documentations on SISOne.
• Administrative, mailing, archiving and office support duties.

• Front counter face-to-face customer service and retail transactions management.
• Food / product preparation, and other kitchen duties.

Melbourne, Australia

• Customer service duties by phone, e-mail and face-to-face.
• Managed cash register transactions and retail inventory management.
• Communicated with patients, carried out assessment procedures and analysed test samples.
• Organized appointments with customers on the phone.
• Performed administrative duties, database / records management, and office support duties.
• Liaison with health practitioners about the company’s services.

Melbourne, Australia

• Data entry and records management of various academic documentations on SISOne and UDB.
• Managed purchase records and other invoicing duties using PCMS.
• Performed office support duties.

Professional Certificate Program In Python Data Science (Ibm), Information Technology

1. Python Basics for Data Science 2. Analysing Data with Python 3. Machine Learning with Python: A Practical Introduction 4. Visualising.

Bachelor Of Psychological Sciences (Honours), Psychology

● Third year and fourth year psychology research projects • Project participant recruitment via face-to-face, phone and online. •.

Bachelor Of Psychological Science, Psychology

Activities and Societies: Singapore Society (General event management duties)

Sam / Vce, Psychology