Nicholas Jacobs

Nicholas Jacobs Email and Phone Number

Technology Commons After-Hours Analyst @ Western Carolina University
Sylva, NC, US
Nicholas Jacobs's Location
Sylva, North Carolina, United States, United States
Nicholas Jacobs's Contact Details

Nicholas Jacobs work email

Nicholas Jacobs personal email

n/a
About Nicholas Jacobs

Throughout my years of combined experience as an IT Technician, I have helped thousands of clients and their devices. Each issue requiring unique solutions to remedy. Before delving into the wild world of IT I worked manual labor jobs that instilled in me values of hard work that I carry with me as an employee till this very day. I am certified in many areas and ready for anything thrown my way. In my free time, I enjoy hiking, biking, kayaking, camping, making music, reading, voice acting, photo editing, and writing. I enjoy working with others but can also thrive on my own in any work environment.

Nicholas Jacobs's Current Company Details
Western Carolina University

Western Carolina University

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Technology Commons After-Hours Analyst
Sylva, NC, US
Website:
wcu.edu
Employees:
3365
Nicholas Jacobs Work Experience Details
  • Western Carolina University
    Technology Commons After-Hours Analyst
    Western Carolina University
    Sylva, Nc, Us
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  • Western Carolina University
    Technology Commons After-Hours Analyst
    Western Carolina University Jan 2022 - Present
    • Student worker supervisor/QM• Data analytics through Tableau• Use of Cherwell Service Management, TeamDynamix project management, SCCM, Bomgar, JAMF, Avira, Office 365, and WebCheckout applications
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  • Southwestern Community College
    Pc And Network Support Technician At Southwestern Community College
    Southwestern Community College Mar 2021 - Jan 2022
    North Carolina, United States
    • Head of software deployments using Kaces scripting• Tier 3 support technician • Windows Administrator• Account management through Putty• Installations and configuration of Extron Systems• Troubleshooting and repair of laptops, desktops, and all-in-ones• installation of speakers, projectors, and networks. Running wire throughout new and old buildings• Webform Creation/Editing• Pushing out internal updates using Kace
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  • Western Carolina University
    Technology Commons Hourly Support
    Western Carolina University Aug 2019 - Feb 2021
    Sylva, North Carolina, United States
    • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.• Investigate and corrected problems with computer, printers, copiers and other peripheral devices.• Answered and triaged requests for assistance in order to provide top-notch support.• Tracked repairs and issues using Cherwell Ticketing Systems• Back up client data through WCU server
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  • Nantahala Outdoor Center
    Information Technology Field Technician
    Nantahala Outdoor Center May 2020 - Oct 2020
    • Established, repaired and optimized networks by installing wiring, cabling and devices.• Managed system-wide operating system and software deployments, as well as related software upgrade problems.• Investigated and corrected problems with computer, printers, copiers and other peripheral devices.• Conducted daily system monitoring• Installed new phone lines and Cisco Meraki access points• Set permission for users and added new devices within Active Directory• Troubleshot and repaired issues remotely over phone and through Logmein remote access services
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Nicholas Jacobs Education Details

Frequently Asked Questions about Nicholas Jacobs

What company does Nicholas Jacobs work for?

Nicholas Jacobs works for Western Carolina University

What is Nicholas Jacobs's role at the current company?

Nicholas Jacobs's current role is Technology Commons After-Hours Analyst.

What is Nicholas Jacobs's email address?

Nicholas Jacobs's email address is nj****@****wcu.edu

What schools did Nicholas Jacobs attend?

Nicholas Jacobs attended Western Carolina University, Southwestern Community College, Jackson County Early College.

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