As a leader with a "we" mentality, I excel in critical thinking and listening, driven to create memorable experiences through positive social interaction.With over 14 years of diverse experience, including strategic planning, relationship building, process improvement, and leadership, my robust skills and proven track record contribute to HealthEquity's success in the healthcare and finance industry. In my current role, I focus on engaging and maintaining strong relationships with high-valued clients from onboarding through ongoing service management, supporting their benefit administration needs. I am a dedicated team collaborator, working closely with peers and cross-functional teams. I enjoy leveraging my extensive knowledge to enhance process efficiencies, provide Open Enrollment support, and mentor new teammates in their professional career paths. I serve on the engagement committee, providing weekly professional development insights through our department's newsletter, reaching over 300 teammates with 90+ views per week. Additionally, I am part of a committee that reviewed 175 procedures, creating 88 new ones, resulting in company savings of $108k annually, a 683-hour reduction in task research time, and a 2,239-hour reduction in task completion time.Beyond my professional role, my most cherished title is being a Girl Dad. I actively volunteer at my daughter's high school, assisting staff with events, concession stands, or wherever an extra pair of hands is needed. For the 2024-2025 school year, I will lead an All Pro Dads program, which focuses on active participation and engagement with dads and students. I value interacting with young adults in my community, reminding them of their importance and worth. I also enjoy taking my two-year-old for park strolls and find mowing the yard therapeutic. Yard work refreshes and reenergizes me, helping me maintain my social energy and stay forward-focused.