Nicholas Panico Email & Phone Number

Spain

Palma, Balearic Islands, Spain

- Provide leadership and mentorship to Level 1 Security Analysts.- Monitor and manage team performance, including workload distribution and adherence to protocols.- Oversee the monitoring of security alerts and incidents.- Ensure timely and effective response to security incidents, including initial triage and escalation as needed.- Identify areas for process improvement and efficiency within the Level 1 SOC operations.- Implement and document standard operating procedures (SOPs) for incident handling and escalation.- Handle escalations regarding critical incidents or service-related issues.- Ensure that escalations are addressed promptly and effectively.- Identify opportunities for process improvement and efficiency in the SOC's process.- Work with the SOC team to implement enhancements and better serve external stakeholders.- Engage in technical projects alongside SOC Senior Level 2 experts.- Generate monthly security KPI and reports.- Arrange technical security training for staff.- Lead the incidence response plan and supervise SOC escalation process.

Palma, Islas Baleares, España

- Monitor SOC alerts to detect potential threats as part of a 24/7 team.- Take proactive and reactive steps to mitigate security attacks or threats against clients.- Provide real time guidance to customers on network configuration, security settings and policies, and attack mitigation procedures.- User threat intelligence feeds, triage alerts and filter out false positives.- Run custom reports and log searches to support investigations and customer’s requirements.- Follow incident response playbooks, processes and procedures and help to improve and keep them updated.- Develop and implement effective controls and help to maintain the infrastructure security services.- Develop standard operating procedures, security guidelines and processes that prevent breaches and intrusions.- Help internal product teams architect solutions securely.- Run tests and simulations to determine vulnerabilities.- Generate monthly security KPI and reports.

Buenos Aires, Argentina

- Monitored network performance and identified and resolved issues- Implemented and managed network security measures- Configured routers to provide connectivity for remote sites- Configured firewall rules to manage network security

Técnico Superior En Sonido, Grabación Y Producción Musical, Sound Engineering

Bachillerato Bilingüe Internacional, Economics