Nicholas Goo Email & Phone Number

Singapore

Singapore

At Darktrace, I serve as the technical lead bridging the gap between clients, partners, and internal teams, ensuring the successful deployment of our cybersecurity solutions.- Business Development: Collaborate with the Sales and Account teams to qualify, prioritize, and drive new business opportunities.- Sales Strategy: Identify client needs, implement tailored sales strategies, and develop client-specific deployment proposals.- Trusted Advisor: Act as a technical authority for a diverse client base, engaging with both technical staff and C-suite executives to build trust and deliver insights.- Proof of Value (PoV) Demonstrations: Conduct technical demonstrations to showcase the capabilities of Darktrace’s solutions and support sales opportunities.- Deployment Strategy: Plan, design, and oversee client-specific deployment strategies and architectures across a variety of coverage areas.By aligning technical expertise with business objectives, I help clients maximize the value of their cybersecurity investments.

Singapore

- Performed implementation of physical appliances and an array of virtual sensors for visibility into clients network environment.- Managed and resolved support tickets with issues regarding port mirroring, unidirectional traffic, packet loss and data ingestion.- Troubleshooting issues in cloud environments such as AWS, Azure, GCP, and VMware.- Enabled clients to gain further insight into security risks and actions that can be taken in their security environments to support confidentiality, integrity, and availability of their data.

Singapore

As an Information Security Intern, i focused on the areas of IT Governance where i documented, developed, and implemented processes to cover gaps and improvements in IT Governance to set a baseline standard across IS/IT Asia. In addition, i also managed & hosted monthly project meetings updates for the IT team in asia, and also experienced IT Project management as an understudy.The documentation of processes set standards, establish a repository of knowledge base and optimizes transition of handover from on employee to the next. In addition, i also identified critical gaps from the process landscapes which enables the process of Continuous improvement (CI). These enablers for process improvements will optimizes the inner workings of an organization which benefits & aligns to the business goals.

Singapore

- Managed opportunities to closure of sub25 (companies with under 25 endpoints).- Follow up on leads and transform lead to opportunities.

Singapore

- Support IT team in maintenance of IT systems.- Troubleshooting issues with equipment across subsidiaries.- Assist in analysis and research for project solutions.

Singapore

- Technician understudy for Stuttgart Auto Pte Ltd.- Assisted in maintenance and replacement parts of Porsche Cars.

Bachelor Of Engineering - Be, Information Security

Diploma In Mechanical Engineering, Mechanical Engineering

Activities and Societies: Member of Mechanical Engineering Division