Nicholas Ramos Email & Phone Number

Orange, CA

• Reconcile hours for payroll, develop pay period reports using PayCom, a payroll accounting software, and send to the corporate office for invoicing purposes and payment of employees.
• Train and direct a team of 30 employees to maximize efficiency and produce results to meet company standards and objectives.
• Orchestrate Standard Operating Procedures (SOP) to increase revenue, efficiencies and productivity which was approved by upper management and distributed to employees in quarterly… Show more
• Orchestrate Standard Operating Procedures (SOP) to increase revenue, efficiencies and productivity which was approved by upper management and distributed to employees in quarterly team meetings.
• Produce and manage bi-weekly department schedules
• Attend meetings with hotel management to set department goals that results in an efficient working relationship between the company and the hotel for profit maximization.

Mission Viejo, CA

• Advocated customers to sign up for Cox cable services by upselling promotions, packages, and deals.
• Informed, promoted, and demonstrated Sonos speakers for customers for purchase and set up around the home.
• Corresponded with store employees to maximize sales numbers, which would be reported to upper management through daily call sheets.

Ladera Ranch, CA

• Processed checkouts for customer purchases
• Provided information regarding items purchased as needed (price, etc.)
• Upkept supplies for displays
• Replenished bags and maintain cleanliness for checkout lanes
• Upsell promotions, provide information for warranties
• Loss prevention

Kenosha, WI

• Processed checkouts for customer purchases
• Provided information regarding items purchased as needed (price, etc.)
• Upkept supplies for displays
• Replenished bags and maintain cleanliness for checkout lanes
• Upsell promotions, provide information for warranties
• Loss prevention

Kenosha, WI

• Met with and greeted customers, and provide information for inquiries
• Provided guest assistance with loading and unloading vehicles with purchases and/or returns
• Collected carts from the parking lot and corrals
• Kept parking lot and entrance tidy and welcoming
• Cleaned and sanitize carts, and provide repairs as needed

Kenosha, WI

• Resolved customer complaints, and if appropriate, inform Managers of customer issues
• Processed returns and/or exchanges per company policy
• Provided information and process paperwork for equipment and truck rentals per company policy
• Reviewed and inspect items returned, and add or remove from inventory as needed
• Assisted customers with loading and/or unloading of rental equipment
• Balanced cash drawer and reconcile credit card and check transactions at end of shift

Bachelor Of Science - Bs, Business Administration, Senior

Activities and Societies: Accounting Society

Associate Of Science - As, Business Administration

Undecided

Activities and Societies: College Radio - WIPZ - Director of Sports Broadcasting

Education record