Nicholas Ramos Email & Phone Number

Orange, Ca

• Reconcile hours for payroll, develop pay period reports using PayCom, a payroll accounting software, and send to the corporate office for invoicing purposes and payment of employees.• Train and direct a team of 30 employees to maximize efficiency and produce results to meet company standards and objectives.• Orchestrate Standard Operating Procedures (SOP) to increase revenue, efficiencies and productivity which was approved by upper management and distributed to employees in quarterly… Show more • Reconcile hours for payroll, develop pay period reports using PayCom, a payroll accounting software, and send to the corporate office for invoicing purposes and payment of employees.• Train and direct a team of 30 employees to maximize efficiency and produce results to meet company standards and objectives.• Orchestrate Standard Operating Procedures (SOP) to increase revenue, efficiencies and productivity which was approved by upper management and distributed to employees in quarterly team meetings.• Produce and manage bi-weekly department schedules • Attend meetings with hotel management to set department goals that results in an efficient working relationship between the company and the hotel for profit maximization. • Assist in searching for qualifying candidates for open positions. Show less

Mission Viejo, Ca

• Advocated customers to sign up for Cox cable services by upselling promotions, packages, and deals.• Informed, promoted, and demonstrated Sonos speakers for customers for purchase and set up around the home.• Corresponded with store employees to maximize sales numbers, which would be reported to upper management through daily call sheets.

Ladera Ranch, Ca

• Processed checkouts for customer purchases• Provided information regarding items purchased as needed (price, etc.)• Upkept supplies for displays• Replenished bags and maintain cleanliness for checkout lanes• Upsell promotions, provide information for warranties• Loss prevention• Balanced cash drawer and reconcile credit card and check transactions at end of shift

Kenosha, Wi

• Processed checkouts for customer purchases• Provided information regarding items purchased as needed (price, etc.)• Upkept supplies for displays• Replenished bags and maintain cleanliness for checkout lanes• Upsell promotions, provide information for warranties• Loss prevention• Balanced cash drawer and reconcile credit card and check transactions at end of shift

Kenosha, Wi

• Met with and greeted customers, and provide information for inquiries• Provided guest assistance with loading and unloading vehicles with purchases and/or returns• Collected carts from the parking lot and corrals• Kept parking lot and entrance tidy and welcoming• Cleaned and sanitize carts, and provide repairs as needed

Kenosha, Wi

• Resolved customer complaints, and if appropriate, inform Managers of customer issues• Processed returns and/or exchanges per company policy• Provided information and process paperwork for equipment and truck rentals per company policy• Reviewed and inspect items returned, and add or remove from inventory as needed• Assisted customers with loading and/or unloading of rental equipment• Balanced cash drawer and reconcile credit card and check transactions at end of shift•… Show more • Resolved customer complaints, and if appropriate, inform Managers of customer issues• Processed returns and/or exchanges per company policy• Provided information and process paperwork for equipment and truck rentals per company policy• Reviewed and inspect items returned, and add or remove from inventory as needed• Assisted customers with loading and/or unloading of rental equipment• Balanced cash drawer and reconcile credit card and check transactions at end of shift• Occasionally covered Head Cashier duties for lunch breaks Show less

Bachelor Of Science - Bs, Business Administration, Senior

Activities and Societies: Accounting Society

Associate Of Science - As, Business Administration

Undecided

Activities and Societies: College Radio - WIPZ - Director of Sports Broadcasting

Education record