Robert Devone Email & Phone Number

As a Hospitality Manager responsible for the valet team at a 4-star hotel, tasks encompass orchestrating a seamless valet service to elevate the guest experience. This involves managing valet attendants, ensuring efficient parking, and coordinating with hotel staff for optimal service delivery. Upholding high customer service standards, addressing guest concerns, and overseeing staff training are integral aspects.Moreover, the role extends to parking reconciliation, ensuring accurate… Show more As a Hospitality Manager responsible for the valet team at a 4-star hotel, tasks encompass orchestrating a seamless valet service to elevate the guest experience. This involves managing valet attendants, ensuring efficient parking, and coordinating with hotel staff for optimal service delivery. Upholding high customer service standards, addressing guest concerns, and overseeing staff training are integral aspects.Moreover, the role extends to parking reconciliation, ensuring accurate tracking and reporting of parking transactions. Collaborating with the food and banquets departments, the manager plays a crucial role in coordinating parking logistics for events, ensuring a smooth integration of valet services. Maintaining equipment inventory and liaising with various hotel departments contribute to an overall commitment to excellence and guest satisfaction in parking services. Show less

Visit accounts and clients to maintain good relations and react to any comments, suggestions or concerns for the purpose of account retention;; actively pursues pricing goals.-Coordinating machine installations in new and existing accounts;; performs account location inspections and machine audits to ensure company standards are met.-Reviews route daily and weekly reports to ensure integrity, control spoilage rates, monitor accuracy of machine collections and control labor… Show more Visit accounts and clients to maintain good relations and react to any comments, suggestions or concerns for the purpose of account retention;; actively pursues pricing goals.-Coordinating machine installations in new and existing accounts;; performs account location inspections and machine audits to ensure company standards are met.-Reviews route daily and weekly reports to ensure integrity, control spoilage rates, monitor accuracy of machine collections and control labor costs;; ensures quality, cleanliness, merchandising, customer service and company policies and programs are maintained.-Reviews service frequencies to assure maximum sales without jeopardizing customer satisfaction;; schedules and modifies route structure to improve productivity and ensures the operation has sufficient labor each day for service obligations;; when necessary, performs activities of workers supervised when needed.-Stays current and abides by all parts of collective bargaining agreements, where applicable. Foster open lines of communication with direct reports;; Ensures a safe working environment and secures necessary vehicles for route service personnel and insures proper maintenance of fleet vehicles;; oversees all aspects of building maintenance including repairs, housekeeping and security.-Maintain clean and safe work environment;; performs job safely. -Other duties may be assigned. Show less

Los Angeles County, California, United States

Professional Summary-Astute Valet Manager with profound knowledge of managing valet services in a variety of settings. Adept at customer interactions and staff management including employee scheduling and accurate record keeping. Specialize in ensuring customer satisfaction in typically fast-paced environments.Core Qualifications- Well-rounded experience with supervising valet staff in various settings - Licensed driver with a current license and excellent driving record… Show more Professional Summary-Astute Valet Manager with profound knowledge of managing valet services in a variety of settings. Adept at customer interactions and staff management including employee scheduling and accurate record keeping. Specialize in ensuring customer satisfaction in typically fast-paced environments.Core Qualifications- Well-rounded experience with supervising valet staff in various settings - Licensed driver with a current license and excellent driving record - Strong understanding of applicable transportation laws - Proficient in MS Office Suite applications - Solid front desk management and organizational skills - Strong communications skillsExperience- Assisted with car parking duties during busy periods.- Coordinated parking solutions for various events.- Maintained accurate data on all parked vehicles.- Ensured the safety and security of all valet parked vehicles.- Periodically checked vehicles stored in lots.- Evaluated the performance of each staff member.- Checked the licenses of each valet and verified driving records.- Ensured the timely collection of valet fees.- Prepared staff schedules.- Prepared tags for all vehicles to make it easier to find vehicles.- Monitored and managed the flow of parking lot traffic in an orderly manner.- Ensured that all safety and security procedures were followed.- Coordinated with other management staff as necessary.- Managed guest requests.- Parked manual and automatic vehicles.- Trained valet parking staff on parking and valet procedures.- Ensured optimal customer service support was provided.- Prepared monthly staff performance reports.- Maintained a database of all vehicles parked.- Managed the parking of staff and guest vehicles. Show less

Rancho Santa Margarita, California, United States

Ensuring that associates are following company policies and procedures when interacting with customers-Training new hires on company policies and procedures and ensuring they are aware of all changes-Monitoring inventory levels of all departments in order to ensure they are at appropriate levels-Working with the store manager to schedule shifts and staff accordingly-Supervising employees who are engaged in sales activities, such as helping customers find items or… Show more Ensuring that associates are following company policies and procedures when interacting with customers-Training new hires on company policies and procedures and ensuring they are aware of all changes-Monitoring inventory levels of all departments in order to ensure they are at appropriate levels-Working with the store manager to schedule shifts and staff accordingly-Supervising employees who are engaged in sales activities, such as helping customers find items or scanning bar codes for product checkout purposes-Maintaining a safe work environment by enforcing company policies and procedures, including safety procedures such as wearing safety gear when appropriate-Assisting in hiring new employees when needed by reviewing applications and conducting interviews-Ensuring that the store is well-stocked with inventory by communicating with suppliers about delivery schedules and issues that may arise-Performing clerical tasks such as answering phones, greeting customers, and processing paperwork Show less

Orange County, California Area

-Develop a prospective customer base and advertise our insurance products through referrals, cold calling, networking, and other marketing strategies to secure new business-Provide warm and professional customer service while onboarding new clients and maintain existing clients, including booking appointments, inquiry response, insurance eligibility, claim submissions questions concerning billing and insurance policies-Identify new client insurance needs, insurance risk, goals… Show more -Develop a prospective customer base and advertise our insurance products through referrals, cold calling, networking, and other marketing strategies to secure new business-Provide warm and professional customer service while onboarding new clients and maintain existing clients, including booking appointments, inquiry response, insurance eligibility, claim submissions questions concerning billing and insurance policies-Identify new client insurance needs, insurance risk, goals, current coverage, and financial situation by scheduling meetings for new customers, ensuring a personalized experience-Assist current policyholders during the insurance claims process while overseeing existing insurance claims-Manage electronic and paper records and ensure all contracting paperwork is kept current Show less