Nick Collett Email & Phone Number

Hamilton, ON, CA

Toronto, Ontario, Canada

• Defining and executing the first ever user experience design process for Harbourfront Centre's digital products, including the website for its subsidiary entity, Toronto International Festival of Authors
• Engaging with stakeholders from Marketing, Programming, Development, Volunteers, and Craft & Design to balance the various internal goals for the website with users' needs and expectations of a modern interface
• Crafting user research plans and conducting usability testing… Show more
• Crafting user research plans and conducting usability testing to better understand how our users interact with our products and those of our competitors
• Turning user insights into design goals, which get tested and iterated alongside developers and stakeholders to foster mutual ownership and collaboration throughout the design process Show less

Toronto, Ontario, Canada

• Past projects include:
• Vienna State Ballet: Assembled the client's artistic concept package as part of their application for the role of Artistic Director
• Dink.pro: Redesigned the pickleball apparel company’s Shopify site to establish a more engaging landing page, add clarity to website copy, and prioritize team orders
• Artstall: Built an onboarding guide to help streamline the process of hiring new installers and align with the identified stakeholder goals of being… Show more Past projects include:
• Artstall: Built an onboarding guide to help streamline the process of hiring new installers and align with the identified stakeholder goals of being succinct and professional Show less

Greater Toronto Area, Canada

• Designed and executed collage wall and art installation plans for residential and commercial clientele
• Managed worksites and coordinated with other specialists to ensure prompt, professional service
• Communicated with clients throughout process to provide a stellar experience across the customer journey

Toronto, Ontario, Canada

• Crafted a well-rounded design foundation through in-depth instruction and hands-on projects immersed in the fundamentals of UI design, Agile methods, and working with product teams
• Compiled a portfolio to showcase solo and group projects that thoughtfully solve real-world design problems

Burlington, Ontario, Canada

• Mitigated the financial impact of the pandemic by driving for UPS during the busiest time in their history
• Balanced time-committed packages and high delivery volumes with on-call and daily pick-up logs
• Trained new drivers, enforced protocols, and conducted facility audits as member of the Safety Committee

Toronto, Canada Area

• Expanded Rockstar’s roster of instructors through recruiting, interviewing, and onboarding the most suitable candidates to facilitate in-home music lessons and community programs
• Fostered partnerships with school principals and municipal program coordinators
• Developed and implemented lesson plans for in-home instruction and community-based music programs

Toronto, Canada Area

• Provided exceptional customer service while getting involved in the music community through teaching and networking

Downtown Toronto

• Supported secondary school and university students to help improve their standing in math and economics courses

Toronto, ON

• Signed on in 2012 to help with autumn maintenance and clean-up to prolong members' enjoyment of the golf courses as temperatures dropped. Returned in the spring of 2014 for another season of bringing out the best in.

Toronto Pearson International Airport

• Worked in Hart-Well's security division at the airport. Responsibilities included programming for new projects, responding to service calls, and installation/repair of security-related hardware

Kitchener, ON

• Maintained condition of golf course, practice area, and surrounding landscape to enhance members' experience at the club

Waterloo, ON

• Worked as part-time rink manager to help mitigate school costs. Responsibilities included opening/closing the athletic centre, organizing intramural events, and - of course - ice resurfacing

User Experience Design Immersive

Bachelor Of Applied Health Science (Bsc), Kinesiology

Economics Minor