Own development and support of custom applications and integrations with third-party applications, and lead Data Analytics team towards performing all dataanalysis functions while meeting operational metrics.● Interface with Director of Project Management on priorities and future needs ensuring strong working relationships● Oversee vendor relationships including partner selection, contract negotiation, and management of $1 Million budget● Engage in process improvements such as separating application support from project work improving visibility● Navigate conversations between individuals and teams improving relationships and outcomes between teams● Create DevOps Engineering role on the development team to standardize automated build and release pipelines● Craft operation metrics for use in providing feedback to dev team in order to improve prioritization and productivity standards● Key player in developing and maturing project management organization to better position company for more complex projects● Filled a new Quality Analyst position and provided critical guidance into best practices and strategies

Provide oversight for Software Engineering functions for the entire company acting as conduit for information from front-line employees to the CEO. ● Accurately managed financial aspects of operations with responsibility for budget ranging from $2 Million to $4 Million ● Mentored and coached team members to improve technical skills and leadership abilities ● Employed strong team leadership skills to assign priorities and distribute workloads for team of 5-9 daily ● Liaised with stakeholders at all levels of the organization fostering a stable and encouraging environment for all team members ● Oversee the design, development, and implementation of engineering projects

Lead a team of software engineers to build and maintain exceptional products for internal and external customers ● Key contributor to creation of project management team to support complex systems providing oversight and recommendations ● Managed the software development life cycle including code reviews, testing, and deployment ● Collaborated with cross functional teams to ensure alignment with customer requirements ● Designed and developed microservices and web applications for internal and external customers ● Identified and addressed technical debt to improve application reliability and maintainability

Provide general technology consultation for area businesses and individuals.All inclusive troubleshooting and repair of computers, Macs, and printers.Full setup of business Network, Firewall, Wifi, Access Points. This includes POE Devices.Vendor interactions on behalf of area businesses to ensure accountability and needs are being met.

Responsible for creating software requirements based on a problem or suggestion from any source including the end users and Mangement.Creating the software solution as either a desktop application or website.

While serving at Meta Payment Systems, I supported existing applications aswell as developed new applications as needed. I authored and supported C#applications that primarily analyzed flat files from multiple sources. Iverified data accuracy as well as updated data as needed through interactionwith MS SQL Server on a daily basis by writing SQL code.My contributions for this role are:Participated in the development of a flat file processing system thatincluded dozens of SQL Server stored procedures being analyzed andrewritten.Delivered exceptional assistance to split very large SQL Server storedprocedures into multiple smaller parts that could run concurrently.Assessed poorly performing SQL code and wrote new code to betterutilize existing indexes and partitions that improved performance ofSQL code.Transferred inline SQL code from C# applications, ASP.NET and classicASP pages to TSQL stored procedures, some of which took parameters.Supported existing ASP.NET and classic ASP web pages that interactwith MS SQL Server to provide business with critical information,including writing of SQL code from scratch as well as enhancingexisting code.

CIGNA Home Delivery Pharmacy is dedicated to delivering high quality prescription medications directly to your home for CIGNA Pharmacy Services.Developed applications using VBA programming combined with Database management to suite a variety of business needs relating to reporting, data tracking and data manipulation.System applications developed to improve business processes. These process improvements save over $250K every year for the company.Applications developed improved efficiency and accuracy of filling prescriptions.Serve as the primary contact for all Access applications.Trained and mentored on system tools created.

Efficiently take phone calls related to troubleshooting personal computers for customers of Gateway. These phone calls can result in a few mouse clicks for the customer to follow my instructions over the phone all the way opening the physical hardware of the computer to troubleshoot advanced problems.