• Led corporate venturing strategy and founded an innovative digital-only retirement business• Reset long-term vision and strategy alongside CEO and CFO• Reinvented how strategy execution was executed across the enterprise• Took an active, hands-on role to address challenges resulting from the Royal Commission• Developed several direct reports / team members, seeing them achieve exceptional career success

- identifying opportunities for unlocking value through grassroots Rugby League development- facilitating strategy development for the NRL, QRL, NSWRL and CRL- designing and implementing a strategic planning process based around five core value sources- establishing a fit-for-purpose project office and standardised investment framework

Key strategy partner to CEO and Executive team, retained from an initial 3-month contract to lead projects and planning processes to determine strategy and composition of Lloyds in Australia- Reviewed regional strategy, alongside McKinsey & Co., uncovering opportunities for expansion into new markets- Identified and delivered additional revenue opportunities to support the recognition and utilisation of a $740m deferred tax asset- Implemented a local ‘simplification’ program, redesigning the operating model and business processes to create $30m in annual cost savings- Shaped the bank’s annual strategic planning process and up-skilled finance and business leads

Developing and implementing strategy for the bank’s corporate relationship management business, and managing market research and customer analytics teams- Selected and implemented the bank's $4.5m CRM & Business Intelligence platform, distributed to over 1000 global users and enabling desktop MI and standardised account planning- Head of Marketing, leading a team of 12 FTE and managing a $12m budget, redesigning the function to realise ~$1m in efficiencies- Designed and implemented a global Net Promoter Score program, providing client feedback and supporting strong growth in customer advocacy and relationship strength- Facilitated business leaders to deepen understanding and opportunities during the financial crisis of 08-09, implementing a deal pricing approval process to standardise relationship returns- Worked closely with the Westpac/St George merger integration team, providing a customer focus, and managing the smooth transition of over 80 SGB clients into the Westpac business

Formlation and implementation of strategy within the Corporate and Institutional Banking group; internal relationship management; with general operational responsibilties

Completed the full-time MBA program at the AGSM (a global top 30 ranked business school). Graduated with a high-A average. GMAT score in top 4% worldwide.

Contract role focussed on the implementation of an online Fund Performance tool for use by clients and advisors

Reporting to the CEO as GM for 25 staff and an annual budget of over £3m, responsible for the leadership, operations and marketing of the digital development arm of the group- Led the design and development of Hansard Online, a digital portal used by 5000+ clients and 500+ financial advisors to access their investments, which went on to underpin growth in profit per employee by 500% over 5 years, winning national awards for service and technology- Led a 30-person cross-discipline team to design and launch investment products and a multilingual web-based sales and administration system. Established a reusable framework to allow Hansard efficient and rapid entry into European markets- As part of the engagement team, made a major contribution to the creation of strategic alliances, promoting Hansard’s capabilities to major industry players including AIG and HBOS. Helped secure a fee-generating internet strategy consulting project with an insurance provider

Providing technical product, actuarial and marketing support to the business. Created business-support information for the group executive and sales teams, drawing insights that were used to shape sales strategies and manage incentives for over 1000 financial advisors.Re-engineered commission administration and receivables processes, increasing productivity by 10%.Built Excel models to automate policy valuation, reducing service turnaround times by 3 working days.

Providing actuarial support, profit-testing of insurance products, and calculation of non-standard product quotations. Completed some early subjects of Institute of Actuaries examinations.Designed an automated fund reassurance accounting system, saving around 24 annual work days.