Manage a staff of 50+ employees in various capacities for a $3 Million revenue company.Establish a culture that is horizontal, fast-paced, and empowered.Actively -Train staff -Manage operations -Grow sales, & Innovate better work methods daily

As the Business Operations Manager at Tully Rinckey PLLC, Nick handles special projects related to operations, business growth, strategic recruitment, and improvement of overall client satisfaction. These projects include tasks such as firm expansion, process improvement, hiring initiatives, and adaptation of new programs.Nick has also served the firm in several capacities including: Director of Recruitment, Interim Chief Marketing Officer, and Deputy Chief Operating… Show more As the Business Operations Manager at Tully Rinckey PLLC, Nick handles special projects related to operations, business growth, strategic recruitment, and improvement of overall client satisfaction. These projects include tasks such as firm expansion, process improvement, hiring initiatives, and adaptation of new programs.Nick has also served the firm in several capacities including: Director of Recruitment, Interim Chief Marketing Officer, and Deputy Chief Operating Officer.Nick has spearheaded several Firm growth initiatives including:- Expansion, opening, and planning of Tully Rinckey PLLC's Rochester office located in the Linden Oaks Office park, during July of 2016- Expansion, opening, and planning of Tully Rinckey PLLC's Binghamton office location in November 2015- Architect of an internal file auditing process that substantially mitigated risk to the firm, improved weekly cash flow, and formalized a critical process in overall legal and financial management of all cases firm-wide.- Creator and Chairperson of the firm's Contingency Fee Case Committee. This committee manages the firm's financial opportunity and risk mitigation for all contingency fee matters. Nick was instrumental in writing and developing policies and procedures for this committee during it's creation and implementation.As Tully Rinckey PLLC's Director of Recruitment, Nick led the firm's internal recruiting team though:- Development of new and innovative candidate sourcing strategies- Design of a formalized interview process from first contact until offer acceptance- Drafting and issuance of long-term employment contracts- Negotiation & acceptance of several employment agreements- Developing advertisement campaigns for targeted candidate sourcing- Formalization and unification of recruitment policies across multiple business locations and departments- Coaching and development of internal recruiting associate team Show less

- Authored and published a 60-page complete business plan for a start-up Brewery Distillery- Industry research, competitive analysis, operational planning, and financial justification. - Winner of 2015 SUNY Empire State College MBA Program Dean's Medal for Outstanding Achievement.

4.0 GPA2015 Dean's Medal - Outstanding MBA Graduate Student Achievement.

Manager of a small start-up business. Hired and trained a staff of 8, Coached, managed, and assisted employees to accomplish more on a daily basis. Established and enforced policies and procedures. This role was a true experience of small business entrepreneurship.

I grew a portfolio of business banking clients through networking, problem solving, sales, and analysis. This role requires an extensive knowledge of several industries, credit skills, charisma, and and an entrepreneurial spirit. I worked in a retail based setting selling bank products on a relationship basis, I learned a great deal from these experiences as they varied daily..

Highly selective retail management training program. I performed rotations in: retail and business banking, wealth management, commercial lending, and operations. I saw and personally performed or assisted in every job role available while working with the most successful employers in the Capital region over this one year span.

Dual Major - Class of 2009.BA - Management and Business AdministrationBS - Foreign Language & Spanish Literature