Nicholas Lemanski Email & Phone Number

Huntersville, Nc, Us

Huntersville, Nc, Us

Charlotte, North Carolina, United States

• Manage organizational telecommunications infrastructure, including Zoom, Teams, Google, and all display technologies. Lead all IT facilities commissioning and de-commissioning activities. • Liaison between technical and non-technical teams to develop tailored organization-wide solutions for daily operations. Developed a custom digital dashboard solution to fit the security and automation needs of the organization. • Designed and implemented customized deployment systems for the internal Communications team. Automated processes and created custom templates to reduce communications development timelines. • Streamline technology overlap across organizations by evaluating processes, technology, and 3rd party integrations. Simplified quarterly town hall events by removing unnecessary processes, technology, and hardware, reducing staffing needs, and improving the broadcast experience.

Detroit Metropolitan Area

I help customers integrate modern cloud-based audio & visual solutions in their business, and I make it as easy as possible for them. I partner with our product development team on new solutions for customers, and function in a sales engineering role to assist our sales team overcome complex technical hurdles throughout corporate and franchise-based deployments. I also helped facilitate the rollout of Rockbot's new Airport TV Network as a key contact for AV integration and installation support.

Sterling Heights, Michigan, United States

In operations, I focused on continuous improvement across all functions of the business - I developed custom reporting tools to help guide strategic plans and a customized CRM system to leverage customer profiles, sales trends, and growth opportunities. I increased overall sales and the customer experience with a custom ticket system to track the entire sales process from initiation through installation and maintained profitable operations overall.

Rochester Hills, Michigan, United States

As department supervisor, I led a team of 7 associates and was responsible for overall customer service, training, inventory management, and product knowledge within the department. I also maintained department profitability through report analysis and executing corporate merchandising and inventory management strategies.