Nicholas Mcclosky Email & Phone Number

Harrisburg, Pennsylvania, United States

[Licensed for TX and reciprocal States]- Utilizing my experience as a point of contact and source of knowledge for newer claims professionals- Coordination, negotiation, and resolution of total loss claims- Review, negotiation, and processing of incoming subrogation demands- Working closely with Special Investigations to determine fraud potential on referred claims- All of the aforementioned responsibilities held in my previous claims positions

Remote

Inside Unrepresented Bodily Injury Adjuster; Casualty (Allstate)Aug 2021 – PresentInside Liability Adjuster; Auto Liability Determination Unit (Encompass)Aug 2019 – Aug 2021[Licensed for TX and reciprocal States]- Investigating, evaluating, and negotiating liability claims- Taking recorded statements from claimants, insureds, witnesses, etc. and preparing summaries- Reviewing investigation notes and determining claim value, coverage, and liability for basic claims- Reviewing policy information and facts of loss to identify fraud indicators which may result in referral to Special Investigations- Entry of claim data into proprietary software for the purpose of customer support and analytics

Remote

- Conducting background investigations in determination of suitability for positions of national security and public trust with the United States- Scheduling and interviewing the subject, family, friends, neighbors, and employers to obtain information pertinent to the investigation- Performing record searches at police agencies, courthouses, educational and financial institutions, and medical/mental health facilities- Extensive note-taking and reporting of all obtained information- Special assignments to include travel for temporary duty, investigative review, and field training of new hires- Maintaining full contract compliance as outlined by NBIB/OPM

Lancaster, Pennsylvania Area

- Guiding clients through surrender and adoption processes- Management of schedule and intake of animals- Data entry, record keeping, and maintenance of up-to-date information regarding clients and animals- Office administration and advancement (inventory, ordering, donation-receipt, and gift processing)- Receiving inbound calls and emails and assisting clients accordingly

Harrisburg, Pennsylvania - Lower Paxton

- Handling customer transactions- Working with Customer Service to facilitate the return of product- Remaining available to assist customers and teammates wherever possible