Nicholas Mccrellis Email & Phone Number
Who is Nicholas Mccrellis? Overview
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Nicholas Mccrellis is listed as Technical Account Manager at 1WorldSync, a with 396 employees, based in Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Nicholas Mccrellis.
Nicholas Mccrellis previously worked as Client Success Manager at 1Worldsync and Salesforce Consultant at Merkle Dach. Nicholas Mccrellis holds Btec Level 3 Extended Diploma, Digital Media from Northern Regional College.
Email format at 1WorldSync
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About Nicholas Mccrellis
Since relocating to Portugal from Ireland six years ago, I've continued to be motivated by a sense of adventure in tackling new professional challenges and growth opportunities. I'm most satisfied when meeting new people, building professional relationships, solving problems, managing projects, and contributing to business growth.🏆Certifications:● Professional Scrum Master 1 (Scrum.org)● Salesforce Certified Business Analyst● Salesforce Certified Administrator● 301 Certificate: Expert in Content Syndication● Google Project Management 🎓Education: ● BTEC Level 3 Extended Diploma, Interactive Media● BTEC Level 2 Extended Diploma, Information Technology🌐Languages: ● Native English (UK)● Elementary Portuguese (PT)Send me a message if you want to learn more 📩
Nicholas Mccrellis's current company
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Nicholas Mccrellis work experience
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Client Success Manager
CurrentManage 15 key accounts in the EMEA region to drive success for industry-leading brands and retailers across 1WorldSync digital commerce solutions for data and content syndication.● Develop strategic relationships with clients as a trusted advisor and single point of contact.● Gather feedback to influence product development and roadmap decisions. ● Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs).● Identify expansion opportunities and assist with project scoping.● Create Call Reports to inform C-Suite of wins, opportunities, risks, and overall account health.● Create monthly reports to share business insights for SKUs across markets. ● Provide technical issue resolutions and coordinate internal escalations.● Discuss product launch calendars with brands to plan a smooth go-to-market strategy.● Collaborate cross-functionally with Product Support, DevOps, Onboarding, and Sales.● Monitor FTP data transfers and API feed processing using internal tools and FileZilla. ● Monitor product utilization and service consumption to make recommendations.● Stay informed about industry trends, best practices, and competitive landscape.
Salesforce Consultant
Managed global training, enablement, and IT onboarding for the Salesforce Platform in an agile environment to drive organizational change and digital transformation at an industry-leading pharmaceutical client.● Planned, monitored, and executed L&D projects with limited resources.● Coordinated tasks in the Jira backlog and facilitated team meetings.● Delivered virtual training to employees across EMEA, APAC, and NA. ● Developed training plans around product increment go-live. ● Onboarded employees to Salesforce with compliant data access.● Documented process improvements and best practices in Confluence.● Managed QA and content releases on the Learning Management System.● Participated in Agile Release Train and Customer Advisory Board meetings.● Gathered requirements from 4 Product Owners and 70 SMEs across the business.● Designed In-App Guidance Walkthroughs, e-learning modules, slide decks, and AI videos.
Partner Support Specialist
Delivered support to SMB partners enrolled in the Microsoft Partner Network to ensure that MSPs, ISVs, System Integrators, and Distributors have everything needed to build, deploy, and sell Microsoft solutions.
Operations Technician
Performed Data Center Cloud Infrastructure monitoring and maintenance to ensure 24/7 server availability.
Service Desk Agent
Delivered IT support to employees for Windows desktops, network devices, and AD domain accounts.
Customer Service Representative
Assisted customers in a fast-paced environment through several inbound contact channels.
Colleagues at 1WorldSync
Other employees you can reach at 1worldsync.com. View company contacts for 396 employees →
Ben Johnston
Colleague at 1WorldsyncLondon, England, United Kingdom
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Joana Couceiro
Colleague at 1WorldsyncCoimbra Metropolitan Area, Portugal
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Patrick Monasterio
Colleague at 1WorldsyncSan Francisco Bay Area, United States
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Maria Inês Vilar
Colleague at 1WorldsyncPorto, Portugal
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David Wahl
Colleague at 1WorldsyncDayton, Ohio, United States
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Khrystyna (Cristina) S.
Colleague at 1WorldsyncCologne, North Rhine-Westphalia, Germany
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Christophe Laudon
Colleague at 1WorldsyncLa Londe-Les-Maures, Provence-Alpes-Côte D'Azur, France
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Ute Trelle
Colleague at 1WorldsyncCologne, North Rhine-Westphalia, Germany
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Joel D.
Colleague at 1WorldsyncPortugal
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Mariana Puig
Colleague at 1WorldsyncPóvoa De Varzim, Porto, Portugal
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Nicholas Mccrellis education
Btec Level 3 Extended Diploma, Digital Media
Btec Level 2 Extended Diploma, Information Technology
Frequently asked questions about Nicholas Mccrellis
Quick answers generated from the profile data available on this page.
What company does Nicholas Mccrellis work for?
Nicholas Mccrellis works for 1WorldSync.
What is Nicholas Mccrellis's role at 1WorldSync?
Nicholas Mccrellis is listed as Technical Account Manager at 1WorldSync.
Where is Nicholas Mccrellis based?
Nicholas Mccrellis is based in Lisbon, Portugal while working with 1WorldSync.
What companies has Nicholas Mccrellis worked for?
Nicholas Mccrellis has worked for 1Worldsync, Merkle Dach, Teleperformance, Inetum, and Fujitsu.
Who are Nicholas Mccrellis's colleagues at 1WorldSync?
Nicholas Mccrellis's colleagues at 1WorldSync include Ben Johnston, Joana Couceiro, Patrick Monasterio, Maria Inês Vilar, and David Wahl.
How can I contact Nicholas Mccrellis?
You can use AeroLeads to view verified contact signals for Nicholas Mccrellis at 1WorldSync, including work email, phone, and LinkedIn data when available.
What schools did Nicholas Mccrellis attend?
Nicholas Mccrellis holds Btec Level 3 Extended Diploma, Digital Media from Northern Regional College.
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